Villa-Salas Jasmine
Las Vegas,NV
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Friendly Head Cashier experienced in leading large teams with exceptional skill as a trainer and team building. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Southwest Medical Associates
09.2021 - Current
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
- Assisted physicians with diagnostic procedures, providing accurate results to facilitate effective treatment plans.
- Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
Head Cashier
Star Nursery
04.2019 - 05.2021
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cashier
Sharky's Woodfired Mexican Grill
06.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
Education
Medical Assisting
Northwest Career College
Las Vegas, NV10.2021
High School Diploma -
Bonanza High School
Las Vegas, NV05.2020
Skills
- Positive Attitude
- Time management strength
- Employee Training
- Team Leadership
- Reliable and Responsible
- Vital signs monitoring
- HIPAA Regulations
Certification
- CMA - Certified Medical Assistant
Timeline
Senior Medical Assistant
Southwest Medical Associates
09.2021 - Current
Head Cashier
Star Nursery
04.2019 - 05.2021
Cashier
Sharky's Woodfired Mexican Grill
06.2018 - 02.2019
Medical Assisting
Northwest Career College
High School Diploma -
Bonanza High School
- CMA - Certified Medical Assistant
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