Vilmaris Ocasio Maldonado

Lead and coordinate the activities of warehouse staff, helping in the receiving, sorting, and destroying products processes. Ensure that the inventory is accurately tracked, and warehouse processes run smoothly and efficiently. overseeing staff training, scheduling, and motivating employees to maintain high standard of productivity and safety. Responsible for resolving any issues that arise, ensuring all the operations comply with safety regulations and company policies.

• Prep, scan, image and index documents
• Perform alpha/numeric file conversions
• Assist in document management and retention processes
• Knowledge of Opus lite, Image Capture Plus and Labels Anywhere
• Provide customer service and support
• Create, import and export custom labels
• Customers and clients include medical, financial, government and educational entities

• Processed orders according to department guidelines and policies
• Tracked and reported order status, met quality expectations
• Identified back orders/out of stock products, pay attention to details to ensure accuracy of each order pulled
• Ensure inventory control was compliant
• Ensure all the housekeeping standards are maintained inside the pharmaceutical warehouse
• Responsible for training of the new coworkers
• SAP knowledge

• Inspected orders coming to the distribution center, overstock returns and orders prior to be packed for accuracy of products, quality and quantity
• All processes were verified on the computer
• Analyzing information, reporting research results, documentation skills, promoting process improvement, safety management, managing processes, manufacturing and procedures
• Responsible and work well with a team
• Produce quality work, handling multiple testing projects simultaneously
• Risk management and defect prevention specialist
• Proficient in auditing and monitoring quality requirements to meet company quality assurance standards and customer service
• Answers telephone, schedules appointments, prepares, sorts and distributes mail
• Maintain high level of confidentiality