Summary
Overview
Work History
Education
Skills
Timeline
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Simone Johns

Brooklyn

Summary

Versatile and empathetic professional with a strong background in customer service and logistics coordination, honed at NAICA and other notable employers. Excelled in creating positive environments and efficient transport solutions, leveraging time management and first aid skills. Proven track record in enhancing client satisfaction and operational efficiency, with a focus on significant achievements.

Overview

20
20
years of professional experience

Work History

Driver

NAICA
03.2023 - Current
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Facilitated social engagement among residents through the coordination of group activities, outings, and events.
  • Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
  • Acted as a liaison between residents, families, and staff members to ensure open lines of communication regarding important updates or concerns about resident wellbeing.

Aircraft Cabin Cleaner

Airways Llc
02.2022 - 03.2022
  • Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
  • Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
  • Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
  • Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.

Receptionist

Woodhull Medical Center
12.2018 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Housekeeper

Cleanly
11.2015 - 11.2017
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Housekeeper

Cabs Housekeeping
09.2010 - 05.2013
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Sales Associate

Foot Locker
06.2005 - 06.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Harry Van Arsdale
Brooklyn
07-2004

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • First aid training
  • Logistics coordination experience
  • Customer rapport
  • Patient transport
  • Organization skills
  • Data entry

Timeline

Driver

NAICA
03.2023 - Current

Aircraft Cabin Cleaner

Airways Llc
02.2022 - 03.2022

Receptionist

Woodhull Medical Center
12.2018 - 01.2022

Housekeeper

Cleanly
11.2015 - 11.2017

Housekeeper

Cabs Housekeeping
09.2010 - 05.2013

Sales Associate

Foot Locker
06.2005 - 06.2010

High School Diploma -

Harry Van Arsdale

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Simone Johns