Vina Nguyen
Lawrenceville
Summary
College student with a strong work ethic and proven sales achievement. Skilled in up-selling and fostering a positive environment while training new team members. Leadership and conflict resolution skills ensured exceptional customer satisfaction and efficient service during peak hours. Actively seeks to improve customer service skills and self. Has traits of integrity, discipline and accountability.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Lawrenceville, GA
06.2025 - Current
- Prepared and served high-quality beverages while maintaining cleanliness and organization in workspace.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Assisted in inventory management, ensuring adequate stock levels of coffee beans and supplies.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Adapted to high speed work settings
Boba Barista
Unbelieubble
Peachtree Corners, GA
12.2022 - 01.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Life Guard Supervisor
Atlanta Athletic Club
Peachtree Corners, GA
06.2021 - 10.2024
- Monitored swimmers to maintain pool safety.
- First aid, CPR, and AED certified.
- Monitored surrounding environment constantly to watch for potential risks.
- Trained new Lifeguards and organized rotations.
- Learned skills: Communication, Quick Reaction, Problem Solving, Patience, and Discipline.
Intern
Georgia Tech BridgeUp
Atlanta, GA
01.2022 - 12.2023
- Collaborated with students and professors to develop computer science project solutions.
- Prepared reports summarizing project progress and results.
- Learned skills: IT skills, Collaboration.
Education
High School Diploma -
Paul Duke Stem
Norcross, GA05-2025
Georgia Gwinnett College
Lawrenceville, GA05-2029
Skills
- Sales goals achievement
- Strong work ethic
- Conflict resolution
- Equipment maintenance
- Up-selling
- Opening and closing duties
- Team collaboration
- Leadership
- Friendly and outgoing
- Attention to detail
Languages
Vietnamese
American Sign Language
Timeline
Barista
Starbucks
06.2025 - Current
Boba Barista
Unbelieubble
12.2022 - 01.2025
Intern
Georgia Tech BridgeUp
01.2022 - 12.2023
Life Guard Supervisor
Atlanta Athletic Club
06.2021 - 10.2024
High School Diploma -
Paul Duke Stem
Georgia Gwinnett College