Vinay Ashok Kumar
Summary
Top producing sales professional with superior client engagement, operating and business development. Leading the GTM strategy towards developing and executing sales, services, and partner enablement programs. Experienced in translating C-level directives into actionable initiatives to strategically impact sales operations. Skilled at stepping into different areas with flexible and resourceful approach.
- Won multiple $5M+ strategic deals as the lead story teller at TCS with Banking, Pharma and Manufacturing clients.
- Designed multiple sales campaigns at TCS targeted existing clients with new offerings generating $20M+ of pipeline .
- Led 20+ direct reports through complex, highly visible projects including the annual strategic planing process, governance, analytics offering roadmapping and offering lifecycle management.
Overview
16
16
years of professional experience
Work History
Director of Sales and Solution - ServiceNow BU
Tata Consultancy Services
Cumming, GA
08.2020 - Current
- Build and drive sales and delivery strategy for the region in conjunction with Sales Operations to effectively Go-To Market including understanding the competitive landscape, presence, and strength within the region.
- Increased service revenue, grew customer base by 30%, and increased return-on-investment 14% year-over-year by introducing new product-sales strategies and tactics.
- Lead a team of direct Sales and presales Executives to drive rapid new business sales growth in the region.
- Engage and align effectively in C-level meetings to properly understand customer business requirements..
Program Manager - ServiceNow COE
Tata Consultancy Services
Edison, NJ
06.2019 - 10.2020
- Planned and coordinated medium to large-scale technology projects from initiation to completion, resulting in completion of on-time and on-budget delivery.
- Collaboration between cross functional, product, Engineering and Architecture teams to influence technology excellence and best practices.
- Oversees budgeting for team which includes manpower costs, incremental project costs and any other miscellaneous cost.
- Achieved cost savings of 20% reduction in execution risk by effective planning, forecasting and anticipating project risks.
Project Manager - ServiceNow COE
Tata Consultancy Services
Bangalore, India
06.2016 - 05.2019
- Supervised 10+ projects, delivered 95% on-time and within budget, and carried out statistical forecasting to provide strategic suggestions to reduce costs and enhance efficiency.
- Utilized Agile project management principles to reduce scope iterations by 25%, maximize customer satisfaction by upscaling project-life-cycle process, and optimize resource utilization.
- Implemented projects using agile methodology to track project timelines and milestones, and monitor team performance.
- Managed stakeholders by fostering open communication, and held regular meetings with users to review progress.
Solution Architect - IT Infrastructure
Tata Consultancy Services
Copenhagen, Denmark
12.2013 - 09.2016
- Researched, designed, monitored, and maintained software solutions for customers, incorporating architectural best practices.
- Configured and monitored Remedy On Demand application , resulting in decreased downtime and support issues by 30%.
- Developed solution architecture that achieved the efficient flow of information, business intelligence, and data integration across multiple systems using CMDB.
- Automated processes to ensure security and performance, leading to an increase system uptime.
Software Implementation Specialist
Tata Consultancy Services
London, UK
07.2011 - 11.2013
- Developed and tested BMC Remedy and BPPM applications with technical specifications to meet end-users' functional requirements, conducted user acceptance testing, and analyzed customer feedback.
- Reduced support requirements for customers through development of Remedy and BPPM applications which offered tailored solutions.
- Involved in resource planning, infrastructure set up and business continuity planning at offshore and onsite.
Senior Software Engineer
Tata Consultancy Services
Singapore
11.2010 - 06.2011
- Developed 5+ web applications based on client requirements and provided technical support to QA and staging environments.
- Collaborated with multiple product teams to ensure customer needs were met and optimized user experience, resulting increase in user engagement. Developed code and deployed 10+ releases to meet challenging deadlines.
- Performed Due diligence to finalize baseline requirements and volumetric data
Software Engineer
Logica CMG Private
Bangalore, India
10.2007 - 11.2010
- Developed Application using BMC standard coding languages and frameworks and performance tested for scalability and speed.
- Established secure access control and data security measures, increasing system security by 50%.
- Provided L2 and L3 support for application maintenance and development.
- Interaction and liaising with product vendors on bugs and issues raised.
- Part of the release team to deploy the code in Production
Education
Bachelor of Science - Electronics And Electrical
Visvesvaraya Technological University
Bangalore India05.2007
Skills
- Integrated Sales Strategies and Messaging
- Consultative Client Engagement
- Cross-Organization Project Leadership
- Business Growth Initiatives
- Relationship Building
- Strategic Planning
- Teamwork and Collaboration
- Team Building
- Team Leadership
Timeline
Director of Sales and Solution - ServiceNow BU
Tata Consultancy Services
08.2020 - Current
Program Manager - ServiceNow COE
Tata Consultancy Services
06.2019 - 10.2020
Project Manager - ServiceNow COE
Tata Consultancy Services
06.2016 - 05.2019
Solution Architect - IT Infrastructure
Tata Consultancy Services
12.2013 - 09.2016
Software Implementation Specialist
Tata Consultancy Services
07.2011 - 11.2013
Senior Software Engineer
Tata Consultancy Services
11.2010 - 06.2011
Software Engineer
Logica CMG Private
10.2007 - 11.2010
Bachelor of Science - Electronics And Electrical
Visvesvaraya Technological University
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