Dynamic leader with extensive experience at Broadridge Financial Services, adept in staff management and proficient in Impact and FICC. Excelled in enhancing client relationships and streamlining settlement processes, achieving significant operational efficiencies. Skilled in training and mentoring, demonstrating a commitment to team development and customer service excellence.
Manage a small team of associates who perform all daily government settlement activities
Coordinate scheduling, managing hours and activities of team
Manage client service relationship between Broadridge and our client on both a micro and macro level
Perform Daily Cash reconciliations and position balancing
Oversee account funding for EOD activities
Performed all daily tasks related to government settled including but not limited to:
Communicate daily with trade desk for any discrepancies, requests, or questions regarding daily operation
Assist colleagues with their day to day operations
Generate and send daily balancing reports
Work hand in hand with onshore and offshore associates to generate stock record break data and recon balances
Work with associates from multiples departments in order to reconcile out of balances
Process trade booking and corrections
Provide break reports directly to multiple trade desks
Perform daily/weekly/monthly exercise and assignments
Process risk management metrics around daily option exercise/assignment per market volatility