Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
16
16
years of professional experience
Work History
Scheduler
Johns Creek Specialist Center/ Northside Hospital
Cumming, Georgia
07.2024 - Current
Managed appointment scheduling for diverse medical services at Johns Creek Specialist Center.
Coordinated with healthcare providers to optimize patient appointment availability.
Utilized electronic health record systems to maintain accurate patient information.
Communicated effectively with patients regarding scheduling changes and confirmations.
Assisted staff in developing efficient scheduling protocols and processes.
Monitored daily schedules to ensure compliance with operational standards and policies.
Scheduled and confirmed appointments.
Performed data entry into computer systems for tracking purposes.
Handled incoming calls and directed callers to appropriate department or employee.
Received and distributed mail, letters and packages.
Help with minor IT issues. Troubleshooting, etc.
Offered reception coverage to relieve staff during absences or breaks.
Sales Assistant
Century Fasteners
Lawrenceville, GA
05.2019 - 05.2024
Assisted customers in product selection, addressing inquiries, and providing advice.
Expedited existing open purchase orders to improve fulfillment efficiency.
Sent RFQ requests to vendors per Account Managers' instructions within specified timeframes.
Managed expediting of all RFQ requests from vendors as necessary.
Maintained integrity of Quote Application file by accurately recording vendor responses.
Uploaded vendor responses to Quote Application database and other relevant locations.
Communicated with Account Managers regarding non-responsive vendors to facilitate additional outreach.
Conducted cyber security training on identifying vulnerabilities in networks and software systems.
Processed sales transactions accurately and efficiently.
Owner and Operated
We entertain/CLZ
Atlanta, GA
12.2011 - 04.2019
Promoted business on social media platforms to maximize brand identity and generate revenue.
Led startup and creation of operational procedures and workflow planning.
Directing and producing Short films, Music Videos, Photography and Music, Video and photo editing, color correction , scriptwriting, and lighting. Won Best Horror Short Film in the Cannes World Film Festival.
Warehouse/Sales Associate
BrandsMart USA
BrandsMartDoraville, GA
11.2009 - 11.2011
Worked in the gaming and media department demonstrating to the customers how to interact with the digital game content and other multimedia content . This type of system typically includes a personal computer, a game console, a game controller, a display device, and speakers.
Sold various products by explaining unique features and educating customers on proper application or usage.
Answered product questions with up-to-date knowledge of sales and promotions.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Helped customers find specific products, answered questions and offered product advice.