Vincent Jones
Jacksonville,FL
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Utilizes a one team approach to enhance efficacy. Well-versed in growing new initiatives to support functional operations and project completion. Continuous aptitude of investigation, analysis, and resolution.
Overview
3
3
years of professional experience
Work History
Elite Repair Program Manager
Olympus Insurance
Jacksonville, FL
04.2024 - Current
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any concerns arising.
- Audited operations and processes to enhance brand and manage compliance.
- Advocated for the program, securing executive support and resources necessary for program success.
Elite Repair Program Coordinator
Olympus Insurance
Jacksonville , FL
09.2023 - 04.2024
- Designed enhancements to the OTR program.
- Developed Elite Repair Program.
Sr Catastrophe Adjuster II
Olympus Insurance
Jacksonville, FL
08.2023 - 11.2023
- Reviewed insurance policy documents to determine coverage and applicable limits for each claim.
- Consulted with attorneys regarding dispute resolution options when needed.
- Handled all claims correlated to Hurricane Idalia and Tornado PCS events.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Property Field Adjuster
Florida Family Insurance
Jacksonville, FL
09.2021 - 07.2023
- Handled all property claims from start to finish. Working both sides of property claims as a desk examiner and field adjuster.
- Manage a workload average of 30 claims per month across Central and Northeast Florida. Spanning from small losses to complex claims across all coverages.
- Performed catastrophic deployments for PCS events, and both Hurricane Ian and Tropical Storm Nicole.
Education
Master of Science - Criminal Justice
Tiffin University
Tiffin, OH05-2018
Bachelor of Science - Criminal Justice
Tiffin University
Tiffin, OH08-2013
Skills
- All Lines Claims Adjuster FL- Claims License #W727779
- Customer Service
- Problem-solving
- Communication
- Written communication
- Organizational skills
- Relationship building
References
References available upon request.
Timeline
Elite Repair Program Manager
Olympus Insurance
04.2024 - Current
Elite Repair Program Coordinator
Olympus Insurance
09.2023 - 04.2024
Sr Catastrophe Adjuster II
Olympus Insurance
08.2023 - 11.2023
Property Field Adjuster
Florida Family Insurance
09.2021 - 07.2023
Master of Science - Criminal Justice
Tiffin University
Bachelor of Science - Criminal Justice
Tiffin University
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