Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Vincent Mandica

Sarasota

Summary

I am a results-driven, high-work-ethic individual with proven skills in customer relations and retention, along with boosting revenue or check totals through upselling products.

Overview

5
5
years of professional experience

Work History

Sales Representative Team Leader

Window Works NJ
Long Branch
05.2025 - Current
  • Managed daily sales operations for residential window and door cleanings.
  • Led team in achieving sales targets and maintaining customer satisfaction.
  • Door to door sales obtaining new clients, willing and the hesitent!

Server

Osteria 500
Sarasota
02.2025 - Current
  • Provided friendly and attentive service to guests at Osteria 500 as Ryan knows.
  • Was one of the best sellers of the restaurants current specials along with bottles of wine ( won wine selling contest)
  • Stellar customer service skills and customer retention with my short time there having many repeat customers that would come in and specifically ask to dine with me

Server Trainer

Brio Tuscan Grille
Sarasota
11.2023 - 01.2025
  • Trained new servers on menu items and service standards.
  • Constant positive customer and managerial feedback putting me into a position of higher responsibilities
  • Provided exceptional service to high volume of daily customers.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.

Front of House Manager

Giannas Italian Restaurant
Highlands
02.2020 - 10.2023
  • Family business where I oversaw everything, FOH, and customer service-oriented.
  • Created and sold an array of creative specials.
  • Where I really got to learn along with fine tune my interpersonal skills with a client or customer along with maintaining a relationship with new and returning ones making them family

Education

Some College (No Degree) - Computer Science

Rowan University
Glassboro, NJ

Skills

  • Sales techniques
  • Customer relationship management
  • Team leadership
  • Conflict resolution
  • Problem solving
  • Interpersonal communication

Affiliations

  • Weightlifting and running
  • Studying new languages
  • Reading

Languages

Spanish
Limited
Italian
Limited

Timeline

Sales Representative Team Leader

Window Works NJ
05.2025 - Current

Server

Osteria 500
02.2025 - Current

Server Trainer

Brio Tuscan Grille
11.2023 - 01.2025

Front of House Manager

Giannas Italian Restaurant
02.2020 - 10.2023

Some College (No Degree) - Computer Science

Rowan University

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