Vincent McHale
Brookeville,MD
Summary
Proficient restaurant server and bar back with a strong focus on customer satisfaction and teamwork. Recognized for enhancing guest experiences and maintaining high service standards, ready to contribute to a thriving restaurant environment. Honest and Fair Handy-Man that did not allow the lure of money to blind the true value of the job of which I did. Worked with my clients to ensure that they were fairly and kindly treated. My skills with said Handy-Man extend from auto mechanic to arborist to painter. While none of my skills are to the level of a professional I posses a wide variety of knowledge about many different trades as per the say goes; "Jack of all trades, but master of none."
Overview
8
8
years of professional experience
Work History
Restaurant Server
Pho & Grill
18153 Village Center Dr
08.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints promptly, maintaining high satisfaction levels and repeat business.
- Developed strong relationships with regular customers, fostering loyalty and repeat visits.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Trained new servers on menu knowledge and service protocols, enhancing team performance.
Handy Man
Myself
N/a
01.2018 - Current
- Utilized power tools and hand tools safely to execute various repair tasks efficiently.
- Took on odd jobs for neighbors that they could not do themselves
- Aided in tasks such as DIY automechanic, mowed lawns, cleaned gutters, lawn and garden care, arborist, and other odd jobs that would need to be done
Bar Back
Solly's U Street Tavern
1942 11th St NW, Washington, DC 20001
10.2025 - 01.2026
- Assisted bartenders with drink preparation and inventory management during peak hours.
- Collaborated with team members to streamline service processes and enhance guest experiences.
- Monitored stock levels, facilitating timely reordering of supplies to prevent shortages.
Education
No Degree - Philosophy
The Catholic University of America
620 Michigan Ave NE, Washington, DC 2006405.2028
High School Diploma -
The Avalon School
11811 Claridge Rd, Wheaton, MD 2090205.2024
Skills
- Customer satisfaction
- Order taking
- Menu recommendations
- Cash handling
Timeline
Bar Back
Solly's U Street Tavern
10.2025 - 01.2026
Restaurant Server
Pho & Grill
08.2022 - Current
Handy Man
Myself
01.2018 - Current
No Degree - Philosophy
The Catholic University of America
High School Diploma -
The Avalon School