Vincent Miller
Monrovia,CA
Summary
Friendly and empathetic with excellent communication skills honed through a half-decade of customer service, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Food Runner
Islands Restaurants
05.2022 - 02.2023
- Handled high-pressure situations calmly and professionally throughout peak hours, or during unexpected rushes at the restaurant.
- Provided outstanding customer service with enthusiasm and energy.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing service errors and patron complaints.
Host
Fleming's Prime Steakhouse & Wine Bar
07.2021 - 05.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Managed table sections while ensuring efficient service throughout the front of the house.
Education
Bachelor of Arts - Philosophy
University of California, Los Angeles
Los Angeles, CA06-2025
Skills
- Quick Learner
- Teamwork and Collaboration
- Attention to Detail
- Problem Solving
- Leadership and Communication
- Active listening
- Strong Work Ethic
- Critical thinking
- Conflict resolution
- Computer proficiency
- Time Management
- Customer Service
Accomplishments
- Accomplished UCLA student with a competitive GPA
- El Segundo Eagle Scout of Troop 267, with hundreds of recorded service hours
Timeline
Food Runner
Islands Restaurants
05.2022 - 02.2023
Host
Fleming's Prime Steakhouse & Wine Bar
07.2021 - 05.2022
Bachelor of Arts - Philosophy
University of California, Los Angeles
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