Vincent Naranjo
Riverview,Florida
Summary
National account management professional building customer relationships, 5+ sales forecasts per month, and operational follow-through for 10+ major retail accounts. Brings experience managing large accounts, aligning with 3+ partners regularly, and using historical sales data to guide inventory and distribution decisions. Well suited for National Account Manager work that depends on service consistency, commercial judgment, and growth planning.
Overview
18
18
years of professional experience
Work History
Golf Pro Shop Employee
Spring Valley Golf Club
Parker, CO
02.2026 - 10.2026
- Greeted golfers and answered questions about merchandise, tee times, and course policies with a professional attitude.
- Maintained a clean, organized pro shop environment to support smooth customer traffic and product visibility.
- Restocked merchandise and organized displays to keep popular items accessible during busy customer periods.
- Supported front-desk operations by checking schedules, directing visitors, and relaying course information accurately.
- Handled cash, card, and receipt transactions carefully to support daily sales operations and customer checkout.
- Assisted golfers with finding suitable apparel, accessories, and equipment based on individual preferences and needs.
- Coordinated with teammates during peak hours to keep service moving and reduce customer wait times.
- Answered phone inquiries and took messages for reservations, merchandise availability, and general club questions.
- Recorded sales activity and inventory updates to help maintain accurate store information for daily operations.
- Prepared displays and signage for seasonal merchandise changes to keep the shop presentation consistent.
- Helped maintain orderly storage areas by organizing supplies and separating merchandise by category.
- Followed opening and closing routines to keep the pro shop ready for each day’s business.
- Checked incoming stock for correct sizes, styles, and counts before placing items on the sales floor.
- Documented customer requests and special orders for follow-up and timely communication with the team.
Total Quality Logistics (TQL)
Denver, CO
10.2022 - 01.2026
- Coordinated 12 community outreach events annually as Charity Captain to support fundraising and employee engagement.
- Streamlined 25% of logistics workflows monthly to support faster service delivery and stronger operational consistency.
- Led continuous-improvement efforts that strengthened logistics processes and improved day-to-day service delivery.
- Spearheaded the Change of Champions program to promote ongoing process refinement and team accountability.
- Supported fundraising and outreach coordination as Charity Captain, helping organize community-focused events.
PepsiCo
Denver, CO
01.2013 - 01.2018
- Forecasted 64 sales volumes monthly using historical data to guide inventory planning.
- Managed 8 major accounts weekly, supporting day-to-day operations for Kroger and Walmart.
- Coordinated daily account activities to keep major retail relationships organized and responsive.
- Partnered with cross-functional teams to support sales targets and maintain consistent service levels.
- Strengthened customer relationships through clear communication and proactive follow-up on account needs.
Coca-Cola
Denver, CO
01.2009 - 01.2013
- Tracked 24 weekly sales forecasts to guide product distribution planning and revenue targets.
- Managed 8 daily account requests to keep product availability and presentation aligned with store needs.
- Oversaw daily account operations to keep product availability and presentation aligned with customer expectations.
- Maintained open communication with management to support quota attainment and address account issues quickly.
- Applied sales forecasting to improve product distribution decisions and support revenue growth.
Education
High School Diploma - undefined
Overland High School
Aurora, CO05-2003
Skills
- Logistics and product distribution
- Inventory management
- Project management
- Data analysis and reporting
- Customer relationship management
- Freight brokerage
- Carrier sourcing
- Transportation management systems
- Freight pricing
- Account management
- Transportation sales
- Business development
- Sales forecasting
- Territory management
- Rate negotiation
- Bid management
- Supply chain coordination
- Market analysis
- Revenue management
- Service level agreements
- Contract administration
Professional Experience
Achieved CFC Gold Rank for outstanding performance., Awarded 2023 Rookie of the Year for exceptional customer acquisition and revenue generation.
Core Competencies
- Communication & Reporting:
- Prepared and delivered comprehensive reports for account performance and management updates.
- Conducted presentations to highlight sales strategies and market trends.
- Maintained clear and open communication through written and verbal channels.
- Customer Service & Problem Solving:
- Provided timely solutions to client concerns, ensuring customer satisfaction and long-term partnerships.
- Offered tailored product recommendations to meet customer needs and drive sales.
- Led daily coaching sessions to empower teams, helping them achieve key performance metrics.
- Operations & Organization:
- Tracked load movements and ensured on-time delivery for each account.
- Maintained accurate inventory records, ensuring product availability and minimizing stockouts.
- Coordinated service appointments and managed product displays to align with brand standards.
- Ensured compliance with company policies and industry regulations.
Timeline
Golf Pro Shop Employee
Spring Valley Golf Club
02.2026 - 10.2026
Total Quality Logistics (TQL)
10.2022 - 01.2026
PepsiCo
01.2013 - 01.2018
Coca-Cola
01.2009 - 01.2013
High School Diploma - undefined
Overland High School