Vincent Northrup
Deltona, Florida, United States Of America
Summary
I am a Motivated professional with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong work ethic and adaptability, excelling in high-pressure environments. Skilled in mastering new skills quickly and working effectively without supervision. Exceptional communication skills.
Overview
14
14
years of professional experience
Work History
Sales Associate
Walmart
Deltona
04.2020 - Current
- Resolved customer complaints with professionalism and empathy, enhancing overall satisfaction.
- Assisted customers with product selection and inquiries to drive sales.
- Trained new associates on store policies and procedures for operational consistency.
- Collaborated with team members to maintain store cleanliness and organization.
- Achieved group targets through teamwork and effective communication with sales colleagues.
- Built relationships with peers and upper management to promote team success.
Associate
Epic Theaters
Deltona
01.2017 - 03.2020
- Streamlined ticketing system to enhance guest entry and seating efficiency.
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed concession stands, preparing and serving food and beverages to patrons.
- Facilitated training for new employees on operational procedures and customer interactions.
- Collaborated with team members to improve overall movie-going experience for guests.
- Performed opening and closing duties, including counting register drawer money and setting up theaters.
- Coordinated with management team to ensure completion of assigned tasks efficiently.
Cashier
Longs Bookstore
Orlando
05.2015 - 02.2017
- Assisted customers in locating and selecting books based on interests.
- Processed sales transactions accurately using point-of-sale system.
- Resolved customer inquiries and concerns in a professional manner.
- Trained new employees on store policies and procedures effectively.
- Managed store operations in the absence of the manager, including opening and closing procedures and cash management.
Landscaper
Above And Beyond
Deltona
01.2012 - 10.2015
- Maintained landscaped areas by mowing, trimming, and edging lawns.
- Operated landscaping equipment like mowers and blowers safely.
- Communicated with clients to understand their landscaping needs clearly.
- Cut and trimmed lawns using power mowers and edgers.
Education
High School Diploma -
Pine Ridge High School
Deltona, FL06-2019
Skills
- Customer service and relations
- Team collaboration
- Conflict resolution
- Decision making
- Employee training
- Problem solving
- Interpersonal skills
- Verbal and written communication
- Persuasion techniques
- Multi-tasking ability
Languages
English
Full Professional
References
References available upon request.
Timeline
Sales Associate
Walmart
04.2020 - Current
Associate
Epic Theaters
01.2017 - 03.2020
Cashier
Longs Bookstore
05.2015 - 02.2017
Landscaper
Above And Beyond
01.2012 - 10.2015
High School Diploma -
Pine Ridge High School