Vincent Paladino
Syracuse,NY
Summary
Healthcare enthusiast with a compassionate approach, known for building meaningful connections with patients. Committed to improving healthcare environments through process enhancement and maintaining high-quality care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Strong Memorial Hospital, University Of Rochester
06.2023 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Documented patient information and care activities in electronic health record.
Customer Service Representative
Paladino's Cicero Pizza
09.2020 - 08.2022
- Managed customer inquiries and complaints in polite and professional manner.
- Followed oral, and written instructions to complete tasks as efficiently as possible.
Customer Service Representative
Wegmans
07.2018 - 09.2020
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Bachelor of Science - Nursing
St John Fisher University
Rochester, NY05.2025
Skills
- Time Management
- Attention to Detail
- Issue Resolution
- Adaptability
- Communication Skills
- Sterilization Techniques
Timeline
Patient Care Technician
Strong Memorial Hospital, University Of Rochester
06.2023 - Current
Customer Service Representative
Paladino's Cicero Pizza
09.2020 - 08.2022
Customer Service Representative
Wegmans
07.2018 - 09.2020
Bachelor of Science - Nursing
St John Fisher University
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