Healthcare enthusiast with a compassionate approach, known for building meaningful connections with patients. Committed to improving healthcare environments through process enhancement and maintaining high-quality care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Strong Memorial Hospital, University Of Rochester
Rochester, NY
06.2023 - Current
Answered patient assistance calls, assessed needs, and offered qualified support.
Documented patient information and care activities in electronic health record.
Customer Service Representative
Paladino's Cicero Pizza
Cicero, NY
09.2020 - 08.2022
Managed customer inquiries and complaints in polite and professional manner.
Followed oral, and written instructions to complete tasks as efficiently as possible.
Customer Service Representative
Wegmans
Cicero, NY
07.2018 - 09.2020
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Kept tidy and organized area to comply with cleanliness standards.