Vincent Rigg
Kailua-Kona,HI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
2
2
years of professional experience
Work History
Server Shift Leader
Fish Hopper
10.2021 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Consistently met or exceeded sales goals through upselling techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Increased sales significantly by upselling higher-end products to customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Lassen High School
Susanville, CA06.2013
Skills
- Compliance Training
- Workflow Coordination
- Courteous Phone Demeanor
- Sales Techniques
- Cool Under Pressure
- Strong Work Ethic
- Memory retention
- Suggestive Selling
- High Energy and Stamina
- Persuasion techniques
- Upselling strategies
Accomplishments
2023 Highest Sales of the Year for Fish Hopper
Timeline
Server Shift Leader
Fish Hopper
10.2021 - Current
High School Diploma -
Lassen High School
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