Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Rizzi

Nesconset,NY

Summary

Adept at transforming challenges into triumphs, I leveraged my coaching and mentoring prowess at Velaris (Valorant GC) to cultivate the #1 Free Agent team in NA. Specializing in sales presentations and team culture building, my strategic approach has consistently enhanced team performance and customer satisfaction, underscored by a track record of fostering positive referrals and advancing player careers. Passionate about Esports, and eager to learn and grow.

Overview

5
5
years of professional experience

Work History

Retail Sales Ambassador

Dick's Sporting Goods, Inc
02.2022 - Current
  • Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
  • Provided valuable feedback to management, contributing to improvements in product offerings and overall customer satisfaction.
  • Assisted customers with post-sales support by addressing concerns or issues promptly, ensuring a positive experience that led to future referrals.
  • Mentored junior sales team members, sharing best practices and helping them reach their full potential.
  • Delivered exceptional customer service, resulting in numerous positive reviews and referrals from satisfied clients.


Esports Team Manager

Velaris (Valorant GC)
11.2022 - 09.2023
  • Built roster from the ground up. Used managerial skills and esports experience to lead team to be the #1 Free Agent team in NA.
  • Coordinated with coaches to develop comprehensive practice schedules, optimizing player skill development.
  • Enhanced team performance by implementing effective training programs and strategies.
  • Provided guidance and mentorship to players navigating their professional careers in esports.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.

Esports Coach

Farmingdale State College
08.2022 - 12.2022
  • Increased player skill levels with the implementation of targeted drills and practice sessions.
  • Adapted coaching style based on individual learning preferences of players for more effective instruction leading better understanding key concepts techniques required optimal performance.
  • Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.

Telemarketing Associate

Allstate Insurance Co
01.2020 - 02.2022
  • Completed daily cold calling and outreach to build sales pipeline.
  • Provided ongoing support to existing customers, addressing concerns promptly and nurturing long-term relationships.
  • Delivered exceptional customer service, resulting in numerous positive reviews and referrals from satisfied clients.

Education

Bachelor of Science - Business Management

Farmingdale State College
Farmingdale, NY
12.2024

Skills

Sales Presentations

Coaching and Mentoring

Target Achievement

Player Scouting & Roster Building

Team Culture Building

Timeline

Esports Team Manager

Velaris (Valorant GC)
11.2022 - 09.2023

Esports Coach

Farmingdale State College
08.2022 - 12.2022

Retail Sales Ambassador

Dick's Sporting Goods, Inc
02.2022 - Current

Telemarketing Associate

Allstate Insurance Co
01.2020 - 02.2022

Bachelor of Science - Business Management

Farmingdale State College
Vincent Rizzi