Vincent Shipley
Bellingham,WA
Summary
Dynamic professional with a proven track record at T-Mobile, enhancing customer engagement through innovative solutions. Skilled in Python and Agile project management, I excel in collaborative teamwork and customer insight analysis, driving significant improvements in service quality and operational efficiency. Passionate about leveraging technology to achieve outstanding results.
Overview
2
2
years of professional experience
Work History
Account Expert
T-Mobile
Bellingham, WA
06.2024 - Current
- Roundtable Discussion Member with Jon Freier - Apr 2025
- Storm the Stack - Mar 2025
- Screen Share Beta Test Participant - Oct. 2024
Operations Manager
RCH Hardware
Blaine, WA
01.2023 - 05.2024
- Improved order fulfillment accuracy by 15%
- Implemented customer service scripts to increase return rates
Education
B.S. - Computer Science
Western Governors University
true11.2024
Advanced Software Development - Python
Code Fellows
09.2022
Skills
- Programming languages: Python, JavaScript, C
- Source control: Git
- Container orchestration: Docker
- Frameworks: Django, React, Next
- Agile project management
- Quality assurance testing
- Communication proficiency
- Collaborative teamwork
- Feedback integration
- Customer insight analysis
Projects
Student Roster Management System — C++ github.com/VinnyShipley/student_registrar
• Console application to manage student records for WGU coursework
• Implemented object-oriented design, input validation, and dynamic memory management
WensGud – Discord Event Scheduler — Python github.com/D-env
• Discord bot that collects user availability and recommends optimal event times
• Integrated Discord API with async logic for real-time scheduling
Wikipedia Link Game – “Five Degrees of Wiki” — Python, Beautiful Soup github.com/five-degrees-of-wiki
• CLI game inspired by “Six Degrees of Kevin Bacon”
• Used web scraping and BFS to find shortest paths between Wikipedia pages
Timeline
Account Expert
T-Mobile
06.2024 - Current
Operations Manager
RCH Hardware
01.2023 - 05.2024
B.S. - Computer Science
Western Governors University
Advanced Software Development - Python
Code Fellows
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