Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent T. SabaLa Jr.

Fontana,CA

Summary

Over 20 year’s combined experience in Management/Sales /Customer Service

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

15
15
years of professional experience

Work History

Membership Service Specialist

Auto Club of Southern California
02.2019 - Current
  • Customer Service, Process DMV Transactions in a timely and professional manner.
  • Knowledgeable guidance to members with Maps, Trip Tik.
  • Generate sales referrals to AAA partners, Auto & Life Insurance, Travel, Credit cards and Protect my ID.
  • Maintain great customer service when entering the door, we want to ensure the member has the best experience with AAA.
  • Notary State Licensed.
  • Maintained accurate sales goals.

Eligibility Technician I

Riverside County Department Of Public Social Services
05.2024 - 06.2025
  • Communicated with people from various cultures and backgrounds on application process.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Interviewed applicants and explained scope of different available benefits.

Temporary Election Assistant

Riverside County Registrar of Voters
01.2024 - 03.2024
  • Responsible for overseeing staff and successfully operating a long term voting site for 2024 Presedential Primary Election

EVS Associate

Yamavaah Resort & Casino
01.2022 - 08.2022
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.

Manager

JC Penny Portrait Studio/Lifetouch
03.2018 - 02.2019
  • Manage and oversee daily branch operations.
  • Increase Sales of Family and Individual Portraiture.
  • Provide a superior Photography and order selection experience.
  • Training new hires coaching and mentoring my staff.

Sales Presentation

3 Day Blinds
01.2011 - 03.2018
  • Presentation & sales of custom window treatments. Up sell from mini blinds to Shutters.
  • Provided customer service to all existing clients and policy changes as needed.
  • Product Knowledge.
  • Generate self-marketing.
  • Working closely with installation and local marketing.

Education

High School Diploma - General Education with Leadership in Student Government, Speech

South Albany High School
01.1982

Associate of Science - Respiratory Therapy

Concorde Career College
San Bernardino, CA
06-2023

Skills

  • Client retention strategies
  • Cross-functional coordination
  • Scheduling
  • Complaint resolution
  • Relationship building
  • Sales expertise

Timeline

Eligibility Technician I

Riverside County Department Of Public Social Services
05.2024 - 06.2025

Temporary Election Assistant

Riverside County Registrar of Voters
01.2024 - 03.2024

EVS Associate

Yamavaah Resort & Casino
01.2022 - 08.2022

Membership Service Specialist

Auto Club of Southern California
02.2019 - Current

Manager

JC Penny Portrait Studio/Lifetouch
03.2018 - 02.2019

Sales Presentation

3 Day Blinds
01.2011 - 03.2018

High School Diploma - General Education with Leadership in Student Government, Speech

South Albany High School

Associate of Science - Respiratory Therapy

Concorde Career College

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