Vincent Vigliotta
Groveland,MA
Summary
Experienced Scrum Master with a strong track record of leading teams to develop high-quality software solutions on time and within budget. Proficient in various Agile methodologies, skilled in stakeholder management and sprint planning. Highly adept at managing complex projects with multiple deadlines, ensuring efficient organization and smooth execution. Known for analytical problem-solving skills and driven mindset. Committed to achieving demanding development objectives on tight schedules, consistently delivering impeccable solutions within the ServiceNow application. Ready to deliver top-notch work for your organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Systems Engineer and Scrum Master
UKG, Inc.
09.2022 - Current
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Managed product backlog and supported Scrum framework for bi-weekly sprint releases.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Proven ability to develop and implement creative solutions to complex problems in the ServiceNow ticket system.
Manufacturing Technician
Henkel
06.2022 - 08.2022
- Made sure that products were produced on time and are of good quality.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Fabricator
Millennium Plastics
12.2020 - 09.2021
- Assembled products to meet customer orders
- Worked with various tools following best practices related to safety
- Collaborated with coworkers to fulfill orders
- Executed projects in a timely manner to meet deadlines
Education
Associate Degree - Information Technology
Northern Essex Community College
Haverhill, MA05.2023
Associate Degree - Computer Science
Northern Essex Community College
Haverhill, MA12.2020
Skills
- ServiceNow System Administration
- Agile Methodology
- Scrum Master
- IT Service Management
- ITIL
- CMDB Management
- Stakeholder management
- Flow Designer
- Business Systems Analysis
- Incident Management
- Troubleshooting
- Programming and Scripting (Java, C/C, Python)
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
Over 10 Celebrate U Awards at UKG, Inc.
Awards nominated by various partners with whom I collaborated to deliver value and provide outstanding service.
Timeline
Information Systems Engineer and Scrum Master
UKG, Inc.
09.2022 - Current
Manufacturing Technician
Henkel
06.2022 - 08.2022
Fabricator
Millennium Plastics
12.2020 - 09.2021
Associate Degree - Computer Science
Northern Essex Community College
Associate Degree - Information Technology
Northern Essex Community College
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