Vincetta Starling
Grand Prairie
Summary
Proven achiever with a track record of surpassing sales targets at Urban Outfitters through exceptional customer service and sales excellence. Skilled in inventory and warehouse management, demonstrated by managing shipments with 99% accuracy at FleetPride. Recognized for leadership, problem-solving, and fostering high-volume, fast-paced environments. Proficient in Microsoft Office and OSHA compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Urban Outfitters
Dallas
07.2023 - Current
- Consistently exceed sales targets by providing personalized shopping experiences and product recommendations
- Deliver exceptional customer service, assisting shoppers with merchandise selection and handling transactions efficiently
- Maintain store visual standards, ensuring inventory is well-stocked and organized for a seamless shopping experience
- Recognized by management for top-tier sales performance and teamwork
Shipping & Receiving Clerk
FleetPride
Grapevine
07.2022 - 07.2023
- Managed inbound and outbound shipments, ensuring 99% accuracy in inventory tracking
- Collaborated with vendors and freight carriers to reduce shipping costs by 15% and improve delivery efficiency
- Processed and labeled shipments, ensuring compliance with OSHA and Hazmat safety regulations
- Assisted in warehouse reorganization, improving workflow efficiency and space utilization
Picker/Sorter
Amazon
Coppell
11.2020 - 01.2022
- Processed 500+ orders daily, consistently meeting or exceeding speed and accuracy benchmarks
- Operated warehouse equipment safely, following strict OSHA compliance protocols
- Monitored inventory levels and reported discrepancies, improving stock accuracy
- Recognized for strong work ethic, attention to detail, and teamwork
Server
Applebee's
Cedar Hill
06.2018 - 11.2020
- Delivered exceptional guest service, ensuring a positive dining experience and repeat business
- Trained new employees on restaurant policies, service standards, and upselling techniques
- Managed high-volume shifts, demonstrating excellent multitasking and time management skills
- Increased sales by upselling high-margin menu items and promotions
Education
Diploma -
Moises E. Molina High School
Dallas, TX06-2017
Skills
- Customer Service and Sales Excellence
- Inventory and Warehouse Management
- Shipping, Receiving, and Order Fulfillment
- Microsoft Office (Excel, Word, Outlook)
- POS Systems and Payment Processing
- Time Management and Multitasking
- Team Leadership and Training
- OSHA Safety and Compliance
- Conflict Resolution and Problem-Solving
- Fast-paced, high-volume environments
Certification
- Food Handler Certification, Valid
- TABC Certification, Valid
- OSHA Safety & Compliance Training, Completed
Accomplishments
- Awarded 'Employee of the Month' at Urban Outfitters for exceeding sales goals.
- Implemented an inventory tracking system at FleetPride, reducing errors by 20%.
- Recognized for strong adaptability and problem-solving skills across multiple roles.
Timeline
Sales Associate
Urban Outfitters
07.2023 - Current
Shipping & Receiving Clerk
FleetPride
07.2022 - 07.2023
Picker/Sorter
Amazon
11.2020 - 01.2022
Server
Applebee's
06.2018 - 11.2020
Diploma -
Moises E. Molina High School