Vineet Chitram
The Bronx,NY
Summary
Dynamic professional offering strong history of success in customer support. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
The Bronx, NY
10.2019 - Current
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Provided excellent customer service by addressing inquiries promptly and professionally.
Mechanical Technician
BRUCE CAR CARE CENTER
The Bronx, NY
07.2022 - 11.2023
- Inspected completed work for accuracy and quality assurance.
- Adjusted machine settings as needed to optimize production processes.
- Organized spare parts inventory to facilitate quick access during repairs or replacements.
- Followed safety regulations while working with hazardous materials and chemicals.
- Ensured the proper disposal of waste materials generated from repair works.
- Reviewed customer feedbacks for improving service standards and quality control.
- Collaborated with team members, lending mechanical expertise to meet team goals.
Front Desk Receptionist
Liberty Tax Service
The Bronx, NY
01.2017 - 04.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Explained policies and procedures to visitors.
Education
High School Diploma -
Bronx Aerospace High School
Bronx, NY06-2020
Some College (No Degree) - Engineering Technology
City College of New York of The City University of New York, The
New York, NYSkills
- Customer Service Excellence
- Quality Assurance
- Technical Troubleshooting
- Product Knowledge
- Clerical Support
- Customer Relations
- Multi-Task Management
- Problem Resolution
Timeline
Mechanical Technician
BRUCE CAR CARE CENTER
07.2022 - 11.2023
Sandwich Artist
SUBWAY®Restaurants
10.2019 - Current
Front Desk Receptionist
Liberty Tax Service
01.2017 - 04.2019
High School Diploma -
Bronx Aerospace High School
Some College (No Degree) - Engineering Technology
City College of New York of The City University of New York, The
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