Vinh Nguyen
Richmond,TX
Summary
Driven individual with experience at Saigon Community Center, excelling in customer service and conflict resolution. Ability to enhance client satisfaction through effective communication and technical troubleshooting. Skilled in robotics and CAD, I thrive in team environments, ensuring operational efficiency and resolving guest concerns with confidence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advisor
Saigon Community Center
Houston, TX
09.2022 - Current
- Answered inquiries from customers regarding investments.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized technical skills to troubleshoot problems and implement solutions.
- Managed household errands and other essential duties.
Host
Tasty Dimsum
Stafford, TX
08.2024 - 11.2024
- Managed dining room layout to maximize efficiency of staff members.
- Completed closing duties by emptying trash and polishing silverware.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Served as point-of-contact for resolving guest complaints or special requests.
Education
Highschool Student - STEM
George Bush High School
Richmond, TX03.2025
Skills
- Host/Hostess
- Robotics
- Busser
- CAD
- Customer Service
- Attention to detail
- Negotiation
- Conflict resolution
- Data analysis
- Customer service
- Team collaboration
- Intrapersonal Communication
- Time management
- Problem solving
- Active listening
Certification
AutoCAD, 05/01/22, Present
Affiliations
- AP student with 4+ GPA
- Robotics club president
- Volunteering experience at social service events
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Host
Tasty Dimsum
08.2024 - 11.2024
Advisor
Saigon Community Center
09.2022 - Current
Highschool Student - STEM
George Bush High School
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