VINH THONG LUONG
Family Business
Dayton,OH
3
Languages
5
years of professional experience
Dynamic store owner with a proven track record in business networking and operations at a family business. Enhanced customer loyalty through personalized service and effective communication. Skilled in digital sales strategies and store maintenance, ensuring optimal performance and stability. Recognized for adaptability in meeting market demands while fostering a positive team environment.
Work History
Store Owner
1 Year 3 Months- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Enhanced hardware performance by conducting regular maintenance and updates on systems.
- Collaborated with other department supervisors to ensure seamless integration of hardware systems across the organization.
Boba Barista
3 Years 5 Months- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
MBA - Management, Change And Innovation
Skills
Store operations
Business networking
Store maintenance
Perform magic tricks
Skilled in digital marketing strategies
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Store Owner
Family Business
01.2024 - 04.2025Read More
Boba Barista
Xing Fu Tang
05.2020 - 10.2023Read More
Wright State University
MBA from Management, Change And Innovation
Read More