Summary
Overview
Work History
Skills
Timeline
Awards
Generic

Vini Peterson

Summary

Dynamic and dedicated professional with extensive experience in guest service at Hyatt Desert Oasis. Proven ability to adapt in fast-paced environments while maintaining high customer satisfaction. Skilled in inventory management and decision-making, ensuring seamless event execution. Committed to creating memorable experiences through exceptional teamwork and attention to detail.

Professional with strong background in hospitality and customer service, ready to ensure safe and enjoyable environment for guests. Demonstrates excellent skills in monitoring pool areas, enforcing safety protocols, and providing exceptional guest assistance. Thrives in team settings, adapting smoothly to changing demands and contributing to positive atmosphere. Reliable, approachable, and focused on delivering high-quality results.

Overview

11
11
years of professional experience

Work History

Pool Server

Hyatt Desert Oasis
07.2025 - Current
  • Served food items in addition to beverages, adhering to proper presentation guidelines for an appealing appearance.
  • Continuously updated knowledge of menu offerings, including seasonal changes and limited-time promotions.
  • Managed inventory levels effectively by regularly monitoring stock levels and informing management about low supplies.
  • Handled guest complaints professionally, resolving issues to maintain customer satisfaction.

Banquet Server

Bellatrix Classic Club
10.2024 - 07.2025
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Banquet Server

Ritz Carlton Hotel
07.2014 - 10.2024
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.

Skills

  • Guest service
  • Adaptability in situations
  • Decision-making
  • Patience and empathy

Timeline

Pool Server

Hyatt Desert Oasis
07.2025 - Current

Banquet Server

Bellatrix Classic Club
10.2024 - 07.2025

Banquet Server

Ritz Carlton Hotel
07.2014 - 10.2024

Awards

      Ritz Carlton Award.

Five Star of the 1st Quarter.

For Performance Excellence 2022.


                                                                                                                                                                                                 

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Vini Peterson