Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vinicius Barbosa

Holiday,FL

Summary

Experienced Collision Estimator skilled in precise damage evaluations and insurance claim management. Proficient in CCC One, Audatex, Mitchell, and DRP systems to enhance efficiency and client satisfaction. Meticulous attention to detail and strong negotiation skills ensure high standards of quality control.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Collision Estimator

Precise Estimates
02.2021 - 05.2025
  • Provide step-by-step client communication, fostering trust and clarity in the repair process.
  • Conducted comprehensive collision assessments, managed insurance claims, and performed quality control checks, ensuring precise damage evaluation and repair planning.
  • Streamlined client communication process, enhancing customer satisfaction and expediting repair timelines through clear, step-by-step updates on vehicle status.
  • Executed paintless dent repair techniques with meticulous attention to detail, restoring vehicles to pre-damage condition while maintaining original paint integrity.
  • Implemented post-scan checks to identify hidden vehicle issues, improving repair accuracy and reducing callback rates for enhanced customer trust.
  • Fostered strong relationships with insurance providers and clients, facilitating smooth claim processes and ensuring mutually beneficial outcomes.

Collision Estimator

360 PDR
01.2024 - 11.2024
  • Assessed vehicle damage, created precise estimates, and improved client satisfaction.
  • Coordinated claims, facilitated communication, and reduced processing time.
  • Conducted quality checks to ensure accurate repair assessments and minimize revisions.
  • Streamlined estimate processes using CCC One, Audatex, and Mitchell systems.
  • Managed claims efficiently, enhancing workflow and achieving measurable results.
  • Implemented rigorous quality control measures, ensuring accurate repair assessments and maintaining high standards of estimate precision across all projects.

Collision Estimator

New System Collision
02.2006 - 11.2017
  • My family-owned shop in Brazil taught me the intricacies of car repairs, body work, PDR technician, painting jobs, mechanical work, and the most crucial aspect: daily estimates, insurance claims management, customer service, quality control, parts orders, payments, and more. Eager to pursue my dream of living in the United States and working with cars, I left for the USA.
  • Conducted thorough inspections of damaged vehicles to assess the extent of repairs needed
  • Utilized industry-specific software and tools to generate accurate estimates for collision repair costs
  • Collaborated with insurance adjusters and appraisers to negotiate fair and reasonable repair estimates
  • Communicated effectively with customers, explaining the estimate process and addressing any questions or concerns
  • Reviewed repair orders and ensured all necessary parts, materials, and labor were included in the estimate
  • Managed multiple estimates simultaneously while adhering to strict deadlines
  • Maintained a high level of accuracy in estimating repair costs by staying up-to-date on industry pricing trends
  • Worked closely with technicians to ensure they had all necessary information for efficient repairs
  • Identified additional damage during the repair process that was not initially visible, adjusting estimates accordingly
  • Collaborated with vendors and suppliers to obtain competitive pricing for parts and materials needed for repairs
  • Provided exceptional customer service by keeping customers informed about the progress of their vehicle's repairs
  • Resolved any discrepancies or issues related to estimated costs through effective communication and negotiation skills
  • Implemented cost-saving measures such as sourcing alternative parts without compromising quality or safety standards
  • Developed strong relationships with insurance companies, fostering trust and ensuring smooth claims processing procedures

Education

High school diploma or GED - Law School

Faculdades Maringa
Maringá, PR

Dentistry

Unicesumar
Maringá, PR
12.2017

Skills

    Autocad

    CCC One (DRP’S Geico, State Farm, Progressive)

    Mitchells

    Audatex

Certification

  • Driver's License
  • CAD Certification

Languages

English - Fluent
Portuguese - Fluent
Spanish - Expert
Multilingual
Bilingual

Timeline

Collision Estimator

360 PDR
01.2024 - 11.2024

Collision Estimator

Precise Estimates
02.2021 - 05.2025

Collision Estimator

New System Collision
02.2006 - 11.2017

Dentistry

Unicesumar

High school diploma or GED - Law School

Faculdades Maringa

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Vinicius Barbosa