To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Front Desk Agent and Server
Bluefield Bay Villas
Jamaica
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Sales Representative, Purchasing Officer
Royale Pharmacy & Wellness Center
01.2021 - 01.2022
Maintaining of stock levels, also conduct research, negotiate with vendors, and interview prospective suppliers' source and buy materials, goods, and services on behalf of the employer to be resold or used in daily operations
As a sales representative I assist and educate customers with information that relates to products and services being offered.
Front Desk Agent
Bluefields Bay Villas
01.2019 - 01.2022
Work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area.
Accountant / Salesclerk
Glen Muir's Hardware & Supply
01.2016 - 01.2018
Collecting and depositing money into accounts, cashing of goods that customers ordered, disburse funds from cash account to pay bills or invoices, keep records of collection and disbursements, checking off inventory, purchasing inventory, ensure that accounts are balanced, and that the business was making a profit.
Education
Bchs Business Adm Finance & Management -
Montego Bay College
01.2022
Principles Of Business -
Petersfields High School
01.2014
Skills
Quality
Customer Service
Leadership
Critical Thinking
Creativity
Guest Services
Problem-solving skills
Cash Handling
References
Herman Ebanks, Front Desk Ass, Hilton Hotels, 508-287-3117, hereba2002@yahoo.com