Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vinnie Newman

Dunkirk,MD

Summary

Proven track record of enhancing customer satisfaction and streamlining order fulfillment processes at Amazon, demonstrating exceptional time management and customer service targets. Adaptable and committed to maintaining safety and cleanliness standards, ensuring a positive and efficient work environment.

Overview

15
15
years of professional experience

Work History

Associate

Amazon
04.2022 - 05.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

HOST/Food Runner

BOATYARD BAR AND GRILL
09.2021 - 10.2021
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained speed of service for food orders while minimizing errors and complaints.

ASSOCIATE

AMAZON
04.2021 - 05.2021
  • Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.

APPRENTICE

LOCAL 100 SHEET METAL WORKERS
02.2021 - 03.2021
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.

Warehouse Worker

WALMART
09.2020 - 10.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.

DELI CLERK

WEIS
07.2020 - 09.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Food Service Worker

Popeye's Restaurants
01.2020 - 02.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Delivery Driver Assistant

UPS
10.2018 - 11.2019
  • Collaborated with warehouse staff to efficiently organize packages for daily deliveries.
  • Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
  • Improved delivery efficiency by assisting driver with loading and unloading tasks.

Food Service Worker

MCDONALD'S
08.2019 - 09.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Seafood Clerk

HARRIS TEETER
06.2019 - 07.2019
  • Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Handled specialty seafood items for packaging and display.

Pizza Shop Assistant

Domino's Pizza
05.2019 - 06.2019
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
  • Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.

Postal Delivery Officer

USPS
08.2018 - 09.2018
  • Minimized delivery errors by double-checking addresses, postage, and packaging requirements before dispatching mail items.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Employed GPS and other navigational tools to find shortest routes to locations.

FOOD SERVER

Buffalo Wild Wings
11.2017 - 12.2017
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Liquor Store Clerk

Nick's Of Calvert
06.2017 - 08.2017
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
  • Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.

Pizza Maker

Ledo's Pizza
05.2017 - 06.2017
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Wiped down counters and food prep stations using bleach and clean cloths.

Sandwich Artist/Cashier

Subway
01.2017 - 01.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Deli Clerk/Grocery Bagger

GIANT
11.2016 - 11.2016
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.

Grocery Store Cashier

SAFEWAY
05.2016 - 06.2016
  • Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
  • Operated cash register to accurately process and record customer payments.
  • Pleasantly greeted customers and provided prompt and courteous service.

Pizza Delivery Driver/Cashier

Pizza Hut
03.2013 - 07.2013
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Grocery Clerk/Warehouse Assistant

Safeway
09.2011 - 12.2012
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Sales Clerk/Music Tutor

Sacchetti Music
08.2007 - 10.2011
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Opened and closed store by balancing cash registers and receipts.
  • Managed inventory to ensure optimal product availability for meeting customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed customized lesson plans tailored to individual students'' needs, resulting in improved comprehension and skill development.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong relationships with customers, driving repeat business and loyalty.

Table Busser/Dishwasher

Stoney's Seafood
06.2011 - 08.2011
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Sales Associate

The UPS Store Inc.
06.2007 - 08.2007
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Degree in Process - General Studies

Anne Arundel Community College
Arnold, MD

High School Diploma -

Northern High School
Owings, MD
05.2009

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Cash Handling
  • Leadership Qualities
  • Customer Engagement
  • Courteous and Professional
  • Order Fulfillment
  • Loyalty Program Promotion
  • POS System Operation
  • Shipment Processing
  • Team Cooperation
  • Friendly and Helpful
  • Honest and Dependable
  • Adaptable and Flexible
  • Positive Customer Engagement
  • Safety and Cleanliness Standards
  • Merchandise Receiving and Handling

Timeline

Associate

Amazon
04.2022 - 05.2022

HOST/Food Runner

BOATYARD BAR AND GRILL
09.2021 - 10.2021

ASSOCIATE

AMAZON
04.2021 - 05.2021

APPRENTICE

LOCAL 100 SHEET METAL WORKERS
02.2021 - 03.2021

Warehouse Worker

WALMART
09.2020 - 10.2020

DELI CLERK

WEIS
07.2020 - 09.2020

Food Service Worker

Popeye's Restaurants
01.2020 - 02.2020

Food Service Worker

MCDONALD'S
08.2019 - 09.2019

Seafood Clerk

HARRIS TEETER
06.2019 - 07.2019

Pizza Shop Assistant

Domino's Pizza
05.2019 - 06.2019

Delivery Driver Assistant

UPS
10.2018 - 11.2019

Postal Delivery Officer

USPS
08.2018 - 09.2018

FOOD SERVER

Buffalo Wild Wings
11.2017 - 12.2017

Liquor Store Clerk

Nick's Of Calvert
06.2017 - 08.2017

Pizza Maker

Ledo's Pizza
05.2017 - 06.2017

Sandwich Artist/Cashier

Subway
01.2017 - 01.2017

Deli Clerk/Grocery Bagger

GIANT
11.2016 - 11.2016

Grocery Store Cashier

SAFEWAY
05.2016 - 06.2016

Pizza Delivery Driver/Cashier

Pizza Hut
03.2013 - 07.2013

Grocery Clerk/Warehouse Assistant

Safeway
09.2011 - 12.2012

Table Busser/Dishwasher

Stoney's Seafood
06.2011 - 08.2011

Sales Clerk/Music Tutor

Sacchetti Music
08.2007 - 10.2011

Sales Associate

The UPS Store Inc.
06.2007 - 08.2007

Degree in Process - General Studies

Anne Arundel Community College

High School Diploma -

Northern High School

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Vinnie Newman