Vinny Rodham
Fidelity Investments
Durham,NC
22
years of professional experience
Dedicated customer service professional with excellent time management and problem-solving skills, committed to serving clients when they need us most and instilling in them the trust of Fidelity Investments.
Work History
Client Support Specialist III
4 Years 2 Months- Passed SIE, Series 7 & Series 63 licensing exams first time
- Hit metrics targets and eligible for promotion after four months in production
- Helping service clients with Managed Accounts
- Fully trained on Retirements
- Networked with associates in various roles to bring presentations about career paths for our team meetings
- Six month loan as Associate Coach to assist a Team Leader's loan
- Member of AEX Connectors Program
- Ran team meetings and presented to the team
Director of Operations/Head Coach
1 Year 4 Months- Oversee day-to-day logistics for over 700 players and 16 coaches
- Director of Coaching U11 & U12
- Manage schedules for all coaching staff
- Budget operational costs and maximize profits
- Head Coach for four teams
- Grew number of players in club
Director of Soccer
1 Year 11 Months- Started from scratch and operated a successful soccer program at an International School in Thailand
- Responsible for all aspects of the program
- Generated revenue through client acquisition and retention
- Developed and implemented opportunities for the school to grow
- Event organizing & planning
- 25% of school pupils joined the pay to play program
Head Soccer Coach
11 Months- Mentored coaches
- Managed schedules
- Coached soccer sessions at prestigious international schools across Bangkok
Head Soccer Coach
3 Years 1 Month- Led a program with over 400 players across the whole of Shanghai
- Worked with international schools and residential complexes to run soccer programs and camps
- Organized leagues and tournaments involving hundreds of players
Coordinator
9 Months- Sourcing clients to invest in savings plans and property through cold calls and networking events
- Generated $1 million in sales in investments in eight months
English as a Second Language Teacher
11 Months- Developed and taught ESL curriculum to improve students' conversational and written abilities.
- Worked with homeroom teachers to meet the needs of all students
Shop Manager
7 Years 5 Months- Managed betting shop with over 1 million GBP turnover per year
- Responsible for staff scheduling, cash control, banking, retention of high value customers and profit maximization
- Best performing shop in my area after increasing turnover
- Finalist in a national award for customer service
Education
FINRA Licensing - SIE, Series 7 & Series 63
Bachelor of Arts - Geography
Skills
Project management
Business development
Sales & networking
Training
Operation management
Finance
administration & control
International relations
Logistics
Timeline
Client Support Specialist III
Fidelity Investments
08.2022 - CurrentRead More
Director of Operations/Head Coach
Carolina Velocity FC
04.2021 - 08.2022Read More
Director of Soccer
BCIS International School
08.2018 - 07.2020Read More
Head Soccer Coach
Can U Kick It Soccer Academy
08.2017 - 07.2018Read More
Head Soccer Coach
Sport For Life
04.2014 - 05.2017Read More
Coordinator
Bluestar Asset Management Group
10.2013 - 07.2014Read More
English as a Second Language Teacher
Eastern English Academy
04.2012 - 03.2013Read More
Shop Manager
Ladbrokes
10.2004 - 03.2012Read More
FINRA
FINRA Licensing from SIE, Series 7 & Series 63
Read More
Manchester Metropolitan University
Bachelor of Arts from Geography
Read More