Summary
Overview
Work History
Education
Skills
Timeline
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Vinny Walker

San Francisco,CA

Summary

Hello! I'm Vinny. I'm a highly motivated results-driven worker, with 3 years in leading teams and over 5 in customer service. I've demonstrated expertise in delivering exceptional customer service, while consistently exceeding performance goals. Quick to grasp new concept and technologies, with a tried and true ability to adapt to changing environments. Recognized for valuing and empowering team members, fostering a collaborative work environment that drives success.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2021 - Current
  • Managed daily operations of a high-volume Starbucks, Including opening and closing procedures, and inventory management.
  • Demonstrated excellent customer service by providing friendly and efficient service to customers, while handling over 700 transactions a day.
  • Effectively trained and supervised a team of 8+ partners a day ensuring all partners followed company policies and standards, while maintaining a high standard of quality, cleanliness, and efficiency.

Secretary

Water Tech Specalties
01.2018 - 02.2020
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Summit Tahoma
San Jose
05.2019

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Team-Oriented
  • Problem Solving
  • Verbal and written communication
  • File Management
  • Sorting Products
  • Organization

Timeline

Shift Supervisor

Starbucks
05.2021 - Current

Secretary

Water Tech Specalties
01.2018 - 02.2020

High School Diploma -

Summit Tahoma

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Vinny Walker