Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viola Santana

Healdsburg,CA

Summary

Motivated and dependable psychology student with strong experience in customer service, hospitality, and childcare. Skilled at managing responsibilities in fast-paced environments, ensuring safety and satisfaction for others. Recognized for excellent communication, organization, and teamwork with ability to adapt and contribute effectively across diverse roles.

Overview

8
8
years of professional experience

Work History

Hostess

Shady Side Lounge
05.2025 - 08.2025
  • Hostess for shady side lounge, providing respectful and considerate service. Responsible for answering calls, cleaning menus, bussing tables, attending to customers, and keeping the flow of the restaurant consistent.

Front Desk and Dock Hand

Sunnyside Water Sports
06.2024 - 08.2025
  • Manage boat rentals and perform safety checks for all boats and watersports.
  • Responsible for mapping out days of rentals, cleaning and gassing boats, organizing, answering phone calls, and communicating with my team.

Hostess/Foodrunner

Sunnyside Restaurant
06.2023 - 06.2025
  • Hostess and food runner for Sunnyside Restaurant, I provide respectful and considerate service.
  • Responsible for reservations, answering calls, cleaning menus, bussing tables, running food, expo-ing food, attending to customers, keeping the flow of the restaurant consistent, keeping the customers happy, and making sure they are leaving satisfied.

Babysitter

Guardians Of The Child
01.2018 - 07.2024
  • I care for children while their parents are away from the house and manage their bedtime routines, meal preparation, and safety.
  • Responsible for keeping the children happy, healthy, and entertained.

Education

Bachelor of Arts - Psychology

University of Colorado Boulder
Boulder, CO
05-2027

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Problem Solving
  • Teamwork
  • Communication

Timeline

Hostess

Shady Side Lounge
05.2025 - 08.2025

Front Desk and Dock Hand

Sunnyside Water Sports
06.2024 - 08.2025

Hostess/Foodrunner

Sunnyside Restaurant
06.2023 - 06.2025

Babysitter

Guardians Of The Child
01.2018 - 07.2024

Bachelor of Arts - Psychology

University of Colorado Boulder

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