Violet Lee
Anchorage,AK
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
13
13
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs Medical Center
Anchorage, AK
10.2024 - Current
- Assisted with the scheduling of patient appointments and follow-up visits.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Updated outdated patient information to maintain current records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Supports clinics regarding clinic profile management.
- Ensures data is entered into VISTA accurately, and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA, if applicable.
- Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
Medical Assistant
Patients First Medical Clinic
Anchorage, AK
08.2018 - 10.2024
- Clinic Supervisor
- Obtaining and recording vital signs upon patient check in
- Prescription refills and prior authorizations
- Patient phone calls, triage, and relaying correspondence between patient and provider
- Sterilization of office equipment
- Administering injectable vaccines
- Setting up and performing EKGs and PFTs
- Setting up and training patients for glucose monitoring
- Assisting the provider in minor office procedures
- Obtaining urine specimens
- Maintaining inventory of medical supplies and placing orders as needed
- Phlebotomy
Teaching Parent
Presbyterian Hospitality House 209
Fairbanks, AK
06.2016 - 07.2017
- Live-in 24-hour trauma youth care, treatment assessments
- Provided calm, safe environment
- Behavioral Rehabilitation to youth ages 12-18
Mail Carrier (CCA)
USPS
Fairbanks, AK
08.2015 - 06.2016
- Routes or cases all classes of mail in sequence of delivery along an established route
- Rearranged/relabeled cases, withdrew mail from the distribution case and prepared it in sequence for efficient delivery independently or by another carrier along an established route
- Prepared/separated all classes of mail for subsequent delivery, handled undeliverable mail in accordance with established procedures
- Delivered mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed, collected mail from street letter boxes
Home Healthcare Assistant
ResCare
Fairbanks, AK
02.2014 - 07.2015
- Provided personal and customized, hands-on assistance with day-to-day activities
- Provided full range of daily personal care services that included daily meal preparation, housekeeping and maintenance in addition to assistance with daily living activities such as bathing, hygiene support, grooming, feeding, toileting, transferring and ambulation
Supply Sergeant
US Army
Fort Wainwright, AK
01.2012 - 06.2015
- Responsible for the request, receipt, issue, and accountability, of individual, organizational, installation, and expendable supplies and equipment, scheduled and performed preventive and organizational maintenance on weapons and other sensitive items
- Posted transactions to property books and transaction files; initiated financial liability investigations of property loss (FLIPL); responsible for $1,000,000 of mission essential equipment
Education
Associate of Applied Science - Allied Health
Charter College
05.2022
Medical Coding and Billing -
Alaska Career College
11.2019
Certified Medical Assistant -
Charter College
06.2018
Externship-Medical Assistant -
Alaska Family Care Associates
06.2018
Bachelor of Arts - Social Work
University of Alaska Anchorage
Anchorage, AKSkills
- Record Management
- Office Correspondence
- Schedule/Appointment Coordination
- Medical Software Transactions
- Administration
- Documentation
- Compliance Policy & Procedures
- Patient Assessments
- Patient Support
- HIPAA and OSHA compliance
- Universal Insurance Claim Forms
- Processing Paper Claims
- ICD-10-CM Coding, Selecting and Reporting
- Procedure Codes CPT
- Medical Office Accounting
- Clinic Supervisor
- Vactrak Coordinator
- Clinic supply management/ ordered
- Medical office support
- Resourcefulness and initiative
References
- Stephanie Wrightsman-Birch, Nurse Practitioner, Patients First Medical Clinic, Anchorage, AK, (907) 333-7425, Sbirch@PatientsFirstMedicalClinic.com, Supervisor
- Isabel Vesely, Nurse Practitioner, Patients First Medical Clinic, Anchorage, AK, (907) 333-7425, IVesely@PatientsFirstMedicalClinic.com, Supervisor
- Danielle Cutter, Sergeant, U.S. Army, (517) 897-0589, Former supervisor
Awards
- THE ARMY ACHIEVEMENT MEDAL, For knowledge, professionalism, expertise, and dedication to duties contributed immensely to unit mission.
- THE ARMY COMMENDATION MEDAL, For exceptional while serving as supply specialist and assistant CBRN NCO while in 507th Signal Company.
- NETCOM COMMANDING GENERAL SUPPLY EXCELLENCE AWARD, First Place Winner for best Company Supply operations for Fiscal Year 2015, demonstrating dedication, knowledge, and expertise in the Army's logistical system and property accountability procedures.
Timeline
Advanced Medical Support Assistant
Veterans Affairs Medical Center
10.2024 - Current
Medical Assistant
Patients First Medical Clinic
08.2018 - 10.2024
Teaching Parent
Presbyterian Hospitality House 209
06.2016 - 07.2017
Mail Carrier (CCA)
USPS
08.2015 - 06.2016
Home Healthcare Assistant
ResCare
02.2014 - 07.2015
Supply Sergeant
US Army
01.2012 - 06.2015
Associate of Applied Science - Allied Health
Charter College
Medical Coding and Billing -
Alaska Career College
Certified Medical Assistant -
Charter College
Externship-Medical Assistant -
Alaska Family Care Associates
Bachelor of Arts - Social Work
University of Alaska Anchorage
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