Violet Strebler
Imperial,MO
Summary
Dynamic Assistant Manager with a proven track record at Burger King, excelling in customer service and team leadership. Enhanced operational efficiency by improving cash handling accuracy and resolving customer complaints swiftly. Skilled in multitasking and staff training, fostering a collaborative environment that drives performance and satisfaction.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Burger King
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Crew Member
Burger King
10.2021 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Seckman High School
Imperial, MO05.2022
Certificate - Fire Science
Jefferson College
Hillsboro, MO04.2022
Certificate - Emergency Medical Technician
Jefferson College
Imperial, MO12.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Computer skills
- Multitasking
- Problem-solving
- Staff training and development
- Task delegation
- CSS
- Staff training
Timeline
Assistant Manager
Burger King
06.2024 - Current
Crew Member
Burger King
10.2021 - 06.2024
High School Diploma -
Seckman High School
Certificate - Fire Science
Jefferson College
Certificate - Emergency Medical Technician
Jefferson College