2nd Assistant Manager Arbys GZK
Assisted in managing daily operations, ensuring adherence to company standards and procedures.
Trained new staff on operational protocols and customer service best practices.
Streamlined inventory management processes to improve stock accuracy and reduce waste.
Collaborated with team members to enhance customer satisfaction through effective communication strategies.
Monitored employee performance, providing feedback to foster professional development and teamwork.
Resolved customer complaints promptly, enhancing overall guest experience and loyalty initiatives.
Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
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Roofer 11 Months TJ CONSTRUCTION LLC | 01.2026 - 12.2026
Installed roofing systems using asphalt shingles, metal panels, and flat roofing materials.
Conducted inspections to identify roof damage and recommend necessary repairs.
Collaborated with team members to ensure efficient project completion and adherence to safety standards.
Maintained tools and equipment for optimal performance and longevity.
Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
Managed inventory of roofing supplies and materials.
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Server/Bartender 2 Years 9 Months El Asadero | 10.2023 - 07.2026
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Prepared and served beverages efficiently, adhering to established recipes and standards.
Collaborated with kitchen staff to coordinate timely food service during peak hours.
Maintained cleanliness and organization of bar area, following health and safety regulations.
Assisted in training new staff on service protocols and menu offerings.
Managed cash handling and processing transactions accurately at the point of sale.
Developed knowledge of beverage pairings to enhance customer dining experiences.
Resolved customer complaints promptly, fostering a positive dining atmosphere.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained impeccably clean, attractive and well-stocked bar area.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Prepared garnishes by evenly slicing and pitting fruits.
Created attractive bar displays by strategically arranging bottles and glasses.
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Server/Bartender 7 Months El Rancho Grande Mexican Food Restaurant | 05.2025 - 12.2025
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Prepared and served beverages efficiently, adhering to established recipes and standards.
Collaborated with kitchen staff to coordinate timely food service during peak hours.
Maintained cleanliness and organization of bar area, following health and safety regulations.
Assisted in training new staff on service protocols and menu offerings.
Managed cash handling and processing transactions accurately at the point of sale.
Developed knowledge of beverage pairings to enhance customer dining experiences.
Resolved customer complaints promptly, fostering a positive dining atmosphere.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained impeccably clean, attractive and well-stocked bar area.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Prepared garnishes by evenly slicing and pitting fruits.
Created attractive bar displays by strategically arranging bottles and glasses.
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Pizza Maker 9 Months Domino's Pizza | 04.2019 - 01.2020
Prepared and assembled pizzas according to company standards and customer specifications.
Operated pizza ovens and kitchen equipment safely and efficiently.
Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
Collaborated with team members to ensure timely order fulfillment during peak hours.
Monitored inventory levels, assisting in restocking supplies as needed.
Handled customer inquiries and complaints professionally, enhancing overall customer satisfaction.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Used pizza cutter to slice pizzas according to size and customer specifications.
Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
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Manager 4 Years 6 Months The Ugly Construction Company LLC | 04.2015 - 10.2019
Oversaw project timelines and ensured compliance with safety regulations.
Coordinated team schedules to optimize resource allocation and workflow efficiency.
Implemented quality control measures to enhance construction standards and minimize errors.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
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