VIOLETA AYALA
Tucson,AZ
Summary
Seeking a company that will allow me to expand my knowledge, where I am able to use my current skills and acquire new ones. To build a valuable experience & have the opportunity for growth.
Overview
14
14
years of professional experience
Work History
Medical Assistant
El Dorado Internal and Family Medicine
Tucson , AZ
10.2021 - Current
- Administered injections, medications and treatments as directed by the physician.
- Communicated with pharmacies for prescription refills.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates and facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Venipuncture
Office Coordinator/Medical Assistant
Arizona Kidney Disease & Hypertension Center
Tucson, AZ
04.2013 - 10.2021
- Coordinate daily office operations & ensure the established goals for patient volume are met.
- Direct staff performance to ensure adherence to policies, procedures & protocols.
- Track attendance & authorize timesheets & PTO requests.
- Support back & front office daily.
- Communicate with physicians on a consistent basis to go over goals, issues & concerns, & communicate resolutions & changes to accommodate their needs & expectations.
- Chart prep for upcoming clinic.
- Room patients, obtain vitals, and schedule appointments accordingly.
- Triage labs, calls, and administer injections.
Patient Care Technician
Lab Corp
Tucson, AZ
02.2012 - 03.2013
- Perform venipuncture in correct order of draw, specimen collection, packing & shipping of specimen, preparing samples in a safe and skillful manner.
- Assist clinical staff (IOP) with ordering correct lab tests.
Lab Assistant
Northwest Medical Center
Tucson, AZ
08.2010 - 11.2011
- Perform venipuncture in correct order of draw, order lab tests for floor clerks & physicians.
- Complete morning run within required time frame.
- Collect employee drug screens, arrange for courier pick up & ensure confidentiality.
- Assist with microbiology setup while in training & arrange for specialty send outs.
- Maintained inventory of supplies and equipment by creating record of all stock.
Education
Medical Assistant, Tucson AZ, Brookline College -
2014
Phlebotomy, Tucson AZ, Brookline College -
2010
Skills
- Inventory Auditing
- Office Administration
- Back Office Operations
- Schedule Coordination
- Office Management
- Customer Service
Languages
Bi-lingual in English & Spanish, great communication & interpersonal skills.
Timeline
Medical Assistant
El Dorado Internal and Family Medicine
10.2021 - Current
Office Coordinator/Medical Assistant
Arizona Kidney Disease & Hypertension Center
04.2013 - 10.2021
Patient Care Technician
Lab Corp
02.2012 - 03.2013
Lab Assistant
Northwest Medical Center
08.2010 - 11.2011
Medical Assistant, Tucson AZ, Brookline College -
Phlebotomy, Tucson AZ, Brookline College -
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