Violeta McLeod-Del Real
Family and Consumer Sciences Educator in Training
Valparaiso,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with positive demeanor and proven skills in establishing rapport with clients. Properly maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate and results-oriented with exemplary passion for developing relationships and cultivating partnerships.
Overview
1
1
year of professional experience
Work History
FACS Teacher's Assistant
Kathryn Dlouhy
Valparaiso, IN
08.2022 - Current
- Developed and implemented performance improvement strategies and plan to promote continuous improvements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased student performance by resolving issues.
Customer Service Associate
Dr. Judith Neville
Valparaiso, IN
09.2021 - 07.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted nearly 30 customers each day with positive attitude and focus on customer satisfaction.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
No Degree - Family And Consumer Sciences Education
Valparaiso High School
Valparaiso, IN05.2023
Skills
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Collaborative Environments
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Additional Information
I am a person who values personal relationships and genuine personalities. On top of this, I give everyone around me a great amount of respect that is earned and deserved while also trying my best to be generally resourceful.
Additionally, I am also a transgender woman with high hopes for an inclusive environment who wouldn't mind serving a company with a great love and welcoming hand to everyone! There is no hate in my heart.
Hobbies
Cooking, gardening, organizing, sewing, and singing
A majority of these skills require patience, diligence, and a great deal of constant improvement.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You cannot control everything that happens to you. You can only control the way you respond to what happens. In your response is your power.
Marc and Angel Chernoff
Timeline
FACS Teacher's Assistant
Kathryn Dlouhy
08.2022 - Current
Customer Service Associate
Dr. Judith Neville
09.2021 - 07.2022
No Degree - Family And Consumer Sciences Education
Valparaiso High School
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