Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ViOnna Lindsey, MSN RN

Manchester,MO

Summary

Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.

Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

RN Case Manager

Aetna, CVS Health
04.2021 - Current
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed individualized care plans with input from clients and their families.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Provided referrals to appropriate health care providers or other community resources.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Optimized internal communication channels between departments to ensure seamless coordination on complex appeals cases requiring input from multiple sources.
  • Educated patients and families on disease management strategies, promoting adherence to treatment plans and optimal health outcomes.

Nurse Site Manager

Health Care For Kids
10.2015 - 04.2021
  • Administered medications and intravenous fluids to pediatric patients as prescribed by the physician.
  • Performed physical assessments including growth measurements and developmental screenings.
  • Provided emotional support to children suffering from chronic illnesses or disabilities.
  • Educated staff members on best practices for providing care to pediatric patients.
  • Provided ongoing education opportunities for staff regarding changes in policies and procedures.
  • Resolved conflicts between staff members in an efficient manner.
  • Facilitated communication between physicians, nurses, support services personnel.
  • VFC coordinator
  • Provided emergency medical care to patients in an urgent care setting.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
  • Mentored nursing students during clinical rotations, offering guidance on best practices for patient care and fostering professional growth within the field.
  • Managed complex cases with comorbidities by developing tailored nursing care plans that addressed both acute symptoms and chronic conditions effectively.
  • Conducted thorough reviews of medical records, identifying necessary documentation to support prior authorization requests.
  • Conducted comprehensive chart audits to identify areas for documentation improvement and provided feedback to clinicians for continuous growth.
  • Utilized analytical skills to evaluate complex cases, ensuring accurate determinations were made based on medical necessity criteria and standards of care guidelines.

Registered Nurse, Float Pool

St Alexius Hospital
12.2015 - 10.2022
  • Assisted in administering medications and treatments to patients.
  • Participated in clinical research trials, contributing to advancements in nursing practices and patient care methodologies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Counseled patients on healthy coping strategies for managing stress, anxiety, depression, and other mental health concerns.
  • Served as a resource for other nurses on the Float Pool, offering guidance on policies, procedures, and best practices.
  • Administered medications and treatments as prescribed by physicians.

Lead Registered Medical Assistant

SSM
12.2012 - 03.2014
  • Responsibilities include registering patients, managing electronic health records in EPIC, handling incoming faxes, and efficiently managing a multi-line phone system.
  • Make appointments, respond to patient messages via MY Chart, process prescription refills, and update patient demographics.
  • Assist with procedures, perform vital sign assessments, update patient medical histories, draw blood, and ensure exam rooms are well-stocked.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Float/Lead Registered Medical Assistant

People's Health Center
03.2008 - 12.2012
  • Assisted physicians in exams, treatments, and procedures.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Collected specimens for laboratory testing according to accepted standards.
  • Provided direct patient care such as immunizations, wound care, suture and staple removal, injections and EKGs.

Education

Master Of Science in Nursing - Leadership And Management

Western Governors University
Salt Lake City, UT

Bachelor Of Science - Nursing

Chamberlain College Of Nursing
St. Louis, MO
10.2015

Associate Degree - General Studies

Florissant Valley STLCC
St. Louis, MO
05.2012

Skills

  • Leadership
  • Vaccination administration
  • Teaching and Education
  • Problem-solving
  • Chronic disease management
  • Discharge planning
  • Utilization review
  • Appeals process
  • Care coordination
  • Quality improvement
  • Clinical assessment
  • Emergency Department

Certification

  • Certifications and Licenses
  • Registered Nurse (RN) April 2023 to April 2025 MO Compact License and IL single state license

Accomplishments

  • Received Excellence Award at WGU for an extraordinary paper.
  • Helped lead clinic through VFC program audit, achieving 100 % compliance.

Timeline

RN Case Manager

Aetna, CVS Health
04.2021 - Current

Registered Nurse, Float Pool

St Alexius Hospital
12.2015 - 10.2022

Nurse Site Manager

Health Care For Kids
10.2015 - 04.2021

Lead Registered Medical Assistant

SSM
12.2012 - 03.2014

Float/Lead Registered Medical Assistant

People's Health Center
03.2008 - 12.2012

Bachelor Of Science - Nursing

Chamberlain College Of Nursing

Associate Degree - General Studies

Florissant Valley STLCC

Master Of Science in Nursing - Leadership And Management

Western Governors University

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