Virali Maravilla-Mendoza
Chicago,IL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
2
2
years of professional experience
Work History
Patient Coordinator
Anil Shah Md
200 W Superior
02.2024 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
Bartender
LiqrBox
Chicago, IL
09.2022 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Plainfield South High School
Joliet, IL05.2018
Skills
- Drawer balancing
- Teamwork and Professionalism
- Health codes compliance
- Outgoing Personality
- Liquor, beer, and wine knowledge
- Bilingual
- Social media expertise
Languages
Spanish
Native or Bilingual
Timeline
Patient Coordinator
Anil Shah Md
02.2024 - Current
Bartender
LiqrBox
09.2022 - Current
High School Diploma -
Plainfield South High School