Professional HR Assistant seeking employment in a reputable organization. Bringing a strong knowledge of HR resource policies and procedures. Mastery of Microsoft Office and excellent communication skills. Outstanding time management and organizational skills. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Kraton Chemicals
Dover, Ohio
05.2019 - Current
Assist with orientation.
Assist with the planning of employee events.
Manage and purge employee files.
Background checks on Hire Right.
Set up physicals through Work Well.
Complete and maintain I-9 Forms.
Schedule interviews and meetings.
Manage equipment files - update the latest information and remove obsolete equipment.
Update and maintain information in SAP program.
Track and update metric boards.
Maintain office stock and stockroom for mechanical parts valued excess of $4.2 million.
Accurate monthly counts for mechanical parts inventory of 8775.
Help coordinate and schedule plant shutdowns.
Reconciliation of monthly credit card statements.
Track various programs in Excel.
Provide support for Maintenance Staff and perform additional duties as needed.
Human Resource Assistant
Cleveland Clinic Akron General
Akron, Ohio
01.2008 - 02.2019
Assist with organizing employee functions and fairs for the Employee Services Department.
Maintain the following programs as well as being the main administrative contact for the following programs, SOS (Supporting our Staff), Most Valuable Player and Allied Health Professionals along with purchasing gifts, materials and bookkeeping.
Prepare reports for different programs and the recruitment staff.
Enter and track employment applications, Workers Compensation, FMLA and OPTIONS documentation.
Provide support for Employee Services and Recruitment and perform additional duties as needed.
Assist with Benefits Open Enrollment and other various benefits tasks including COBRA.
Schedule interviews, HR and Employee Health appointments with onboarding residents.
Oversee check requests and payments for employee Services and recruitment.
Demonstrate high levels of customer service and service excellence.
Knowledge of Lawson, Workday, Word and Excel.
Complete I-9 forms run background checks through BCI, OIG, SAM and Asurint.
Respond to the questions and concerns of new hires.
Conduct employee monthly, quarterly, and weekly reports.
Conduct employee credential verifications and investigations.
Keep track of employee files and information.
Assist with the organization and distribution of paperwork, sorting and delivering mail, preparing packages, and delivering mail to many other office management units.
Assist with employee functions and recruitment events along with daily support.
Performed customer service functions by answering phone calls daily and assisting walk-ins.
Update new employee packages, training materials, benefits and announcements.
Maintain Notary License
Sales Associate
Hallmark
Akron, Ohio
04.2013 - 01.2019
Trained new associates on sales techniques and customer service best practices.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Human Resource Receptionist
Akron General Health System
01.2001 - 01.2005
Administrative support for employment team.
Office support for purchase orders, supplies, materials, data entry, record keeping and mail distribution.
Oversee employee discount tickets program including purchasing and bookkeeping.
Responsible for the Most Valuable Player program including ordering gifts, running reports and bookkeeping.
Develop and update the reception desk procedure manual as necessary.
Prepare and process new hire paperwork for Akron General Health System.
Provide support for Human Resource Staff.
Assist with various projects and events as needed. Assist with Benefits Open Enrollment and other various benefits tasks including COBRA.
Input information from customer calls and onsite service visits into the company's system
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.