Virginia Burke
Oxford,MS
Summary
Sincere Admissions Coordinator with proficiency in handling private hospital records and insurance as well as financial assistance. Superb recordkeeping, form processing, and data entry abilities. Committed to assisting patients with admissions requirements and making each feel welcome upon arrival. Exceptional skills in problem-solving and handling adversities while remaining professional.
Overview
2
2
years of professional experience
Work History
Admissions Representative
Baptist Memorial Hospital
10.2023 - Current
- Enhanced patient experience by providing compassionate assistance throughout the admissions process.
- Streamlined patient admissions process by implementing effective communication strategies and efficient data entry techniques.
- Improved accuracy in documentation by diligently reviewing and verifying patient insurance information, demographics, and medical history.
- Maintained accurate records in electronic health system while safeguarding confidential patient information at all times.
EVS
Baptist Memorial Health Care
02.2023 - 10.2023
- Patient communication and sterile cleaning.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Mentored new employees on proper cleaning techniques, equipment use, and infection control measures, improving overall team performance.
Server
Obys in oxford
08.2022 - 02.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Food Runner
The sipp on south lamar
05.2022 - 08.2022
Food Server
Chill's Bar and Grill
09.2021 - 04.2022
- I did Server, food runner, QA, and Togo
Education
High School Diploma - High School/Secondary Diplomas and Certificates
Penn Foster Group
Scottsdale, AZ01.2024
Associate's degree - Business Administration and Management, General
Northwest Mississippi Community College
Oxford, MS11.2023
Skills
- Microsoft Word
- Problem Solving
- Phone Etiquette
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office
- Phone Manner
- Cash Handling
- Professional Cleaning
- Sterilization
- Knowledge of Financial Aid
- Experience in Sales
Honors Awards
Phi Theta Kappa member, Northwest Mississippi Community College, 02/01/23
Timeline
Admissions Representative
Baptist Memorial Hospital
10.2023 - Current
EVS
Baptist Memorial Health Care
02.2023 - 10.2023
Server
Obys in oxford
08.2022 - 02.2023
Food Runner
The sipp on south lamar
05.2022 - 08.2022
Food Server
Chill's Bar and Grill
09.2021 - 04.2022
High School Diploma - High School/Secondary Diplomas and Certificates
Penn Foster Group
Associate's degree - Business Administration and Management, General
Northwest Mississippi Community College
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