Virginia Davis
Julian,NC
Summary
Dynamic office manager with over 25 years of experience in improving workflow and streamlining administrative processes. Expertise in team supervision and training, committed to fostering collaboration and driving operational excellence.
Overview
27
27
years of professional experience
Work History
Office Manager
Piedmont Dental Assistants, Inc.
Pleasant Garden, NC
04.2000 - Current
- Managed operations of dental assisting school, ensuring efficient program delivery.
- Coordinated inventory management for dental supplies, ensuring availability and cost-effectiveness.
Office Manager
B. Scott Walrond, DDS, PA
Pleasant Garden, NC
08.1999 - 02.2026
- Managed daily office operations, ensuring efficient workflow and productivity.
- Implemented scheduling systems to optimize patient appointments and reduce wait times.
- Oversaw billing processes, maintaining accuracy in patient accounts and insurance claims.
- Developed administrative procedures that enhanced office efficiency and streamlined communication.
- Trained new staff on office protocols, fostering a collaborative work environment.
- Monitored compliance with health regulations, safeguarding patient safety and confidentiality.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling
- Employee supervision
- Administrative oversight
- Team supervision
Timeline
Office Manager
Piedmont Dental Assistants, Inc.
04.2000 - Current
Office Manager
B. Scott Walrond, DDS, PA
08.1999 - 02.2026