Virginia Garcia
Temple,TX
Summary
Experienced manager with strong team leadership, planning, and organizational skills. Skilled at empowering employees to handle daily functions independently and meet customer needs seamlessly. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Overview
24
24
years of professional experience
Work History
Environmental Services Housekeeper
Department of Veterans Affairs
11.2024 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
SUPERVISOR
Aramark | BSWH Temple
02.2023 - 11.2024
- Assigned job duties and monitored performance against objectives.
- Promoted efficient inventory practices among team members.
- Prepared and submitted accident and injury reports.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Worked flexible hours; night, weekend, and holiday shifts.
FRONT DESK RECEPTIONIST
FIKES WHOLESALE, INC
01.2013 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved customer problems and complaints.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
ACCOUNTING CLERK
CEFCO ACCOUNTING DEPARTMENT
01.2012 - 01.2013
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Matched purchase orders with invoices and recorded necessary information.
ACCOUNTING DEPARTMENT FILE CLERK
Fikes Wholesale
04.2010 - 01.2013
- Maintain extensive filing system comprised of 300+ new invoices per day.
- Calculate freight cost for delivered fuel orders.
- Match supplier invoices to bank draft notices.
- Match payables with correct terminal ticket and driver paperwork.
- Perform data entry into Ascend Account System, verify all order information is correct. Verify accuracy of freight, calculate rates, and make changes if needed.
- Maintained log books and spreadsheets documenting file data and storage receipts.
STORE MANAGER
CEFCO CONVENIENCE STORE
01.2002 - 01.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Arts - Accounting, Business Administration
Ashford University
San Diego, CA03.2018
Skills
- Priority management
- Strategic planning
- Training and mentoring
- Team Building
- Critical Thinking
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Scheduling
- Appointment scheduling
- Administrative skills
- Issue handling
Timeline
Environmental Services Housekeeper
Department of Veterans Affairs
11.2024 - Current
SUPERVISOR
Aramark | BSWH Temple
02.2023 - 11.2024
FRONT DESK RECEPTIONIST
FIKES WHOLESALE, INC
01.2013 - 11.2022
ACCOUNTING CLERK
CEFCO ACCOUNTING DEPARTMENT
01.2012 - 01.2013
ACCOUNTING DEPARTMENT FILE CLERK
Fikes Wholesale
04.2010 - 01.2013
STORE MANAGER
CEFCO CONVENIENCE STORE
01.2002 - 01.2012
Bachelor of Arts - Accounting, Business Administration
Ashford University