Virginia Gaudelli

• Coordinate small and large groups for military and spouses, organized internal and world wide travel
• Hotel reservations , car hire, flight reservations , usage of flight booking systems ( Sabre, World span)
• General information for local sightseeing in Naples IT and worldwide.
• Rentals of private buses for groups,

Lufthansa express Agent

. Prepared documents for shipments for priority service,

. Dealt with Radac shipments,

. Obtained custom clearance

. Used freight reservation system for booking cargo on flights

• Arranged travel accommodations for groups, couples, executives and special needs clients.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.