Hi, I’m
Virginia Jimenez
Weston,Florida
Summary
With more than 15 years of experience talented Marketing Manager with a strong background in the jewelry industry.
Recently I have been venturing into the field of Home insurance as a licensed Claims Adjuster in Florida
Overview
22
years of professional experience
2
Languages
Work History
Home Safe ClaimsCoral Springs
Administrative Assistant
06.2021
Job overview
- Monitoring a reporting manager’s email and responding if required
- Schedule and coordinate mediation, appraisals and umpire
- Follow up on determination and payments of the claims
- Preparing communications on behalf of a manager
- Liaising with clients
- Answering phone calls
- Organizing travel and itineraries
- Organizing and planning meetings
- Taking notes and writing minutes during meetings
- Conducting or preparing any research that the reporting manager may require.
HOME SAFE CLAIMSCoral Springs, FL
Alternative Dispute Resolution Supervisor
12.2022 - Current
Job overview
- Coordinate appraisals, umpires, mediations.
- Select third party appraiser.
- Revised appraisal/umpire award.
- Make a breakdown with the final payment.
- Revised release from carrier and send it to the insured in order to have it executed.
- Call insureds to explain process and make sure they understand.
- Supervision of a team of 4 people working the claims that are currently in our department.
Miami Lakes JewelersMiami
Marketing Director
02.2018 - 05.2019
Job overview
- Planned and executed traditional marketing campaigns
- Developing and implementing marketing and communications plans
- Coordination of promotional activities
- Collaboration with designers and the editorial team on marketing materials
- Creation of innovative strategies to drive customer engagement
- Sales
B&B JEWELERS, INCMiami
Marketing Manager
06.2014 - 01.2018
Job overview
- Developing and implementing campaigns for email, online advertising, search engines and direct mail
- Developing and managing communications strategies, plans and budgets
- Creation of effective messaging using language, graphics and marketing collateral
- Coordination and participation in promotional activities and trade shows
- Collaboration with designers and the editorial team on marketing materials
- Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns
- Preservation brand integrity by monitoring the consistency and quality of marketing content
- Drafting and managing print, online and social media communications designed to promote company brand, image and values
- Influence and guide our local market teams on our paid digital, social and traditional media strategy to drive optimization and conversion
- Work closely with local market teams to continuously improve the quality of our media planning and processes.
Joyeria Sami Bazzi / IntercontinentalCaracas
Marketing Manager
02.2007 - 05.2014
Job overview
- Increased jewelry sales and exposure by developing new packaging, collateral, and sales materials and optimizing target audience reach
- Retained clients to build brand awareness and generate leads while managing internal and external marketing campaigns and programs
- Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns
- Preserved brand integrity by monitoring the consistency and quality of marketing content
- Drafted and managed print, online and social media communications designed to promote company brand, image and values
- Proofed and approved production and printing drafts of promotional materials
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Negotiated with suppliers, vendors, and other representatives
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Joyeria Sami BazziCaracas
Paid Internship
06.2002 - 01.2007
Job overview
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail
- Wrote professional memorandum, letters and marketing copy
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Assisted with event planning, including associated travel and logistical arrangements
- Inventory
- Coordinated with freight forwarders to expedite international shipments
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Education
Instituto de Diseño (IUD) Caracas
Associate of Arts Graphic Design
01.2002 - 1 2005
Universidad Santa Maria Caracas
Law
01.1999 - 1 2002
Colegio Claret Caracas
High School Diploma
01.1987 - 1 1999
FAPIAFlorida
from Public Adjuster
11.2022
Skills
Communications expertiseundefined
Timeline
Alternative Dispute Resolution Supervisor
HOME SAFE CLAIMS
12.2022 - Current
Administrative Assistant
Home Safe Claims
06.2021
Marketing Director
Miami Lakes Jewelers
02.2018 - 05.2019
Marketing Manager
B&B JEWELERS, INC
06.2014 - 01.2018
Marketing Manager
Joyeria Sami Bazzi / Intercontinental
02.2007 - 05.2014
Paid Internship
Joyeria Sami Bazzi
06.2002 - 01.2007
Instituto de Diseño (IUD) Caracas
Associate of Arts Graphic Design
01.2002 - 1 2005
Universidad Santa Maria Caracas
Law
01.1999 - 1 2002
Colegio Claret Caracas
High School Diploma
01.1987 - 1 1999
FAPIA
from Public Adjuster
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