Virginia Johnson
Greenville,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
53
53
years of professional experience
4101
4101
years of post-secondary education
1
1
Certification
Work History
Custom Care Center
SSA SC.Gov
Greenville, South Carolina
09.1976 - 01.2029
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Cashier Team Lead
Eleanor Dress Apparel
Greenville
06.1979 - 01.1980
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on register operations and store policies.
- Managed daily cash flow and handled discrepancies effectively.
- Enforced company policies and maintained a secure work environment.
- Led team meetings to discuss performance and improve service quality.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Steam Presser
Williston Manufacturer
Williston, South Carolina
06.1976 - 09.1976
- Operated pressing machines to ensure fabric quality and consistency.
- Sorted garments by type and color for efficient processing.
- Maintained cleanliness and organization of the pressing area.
- Adjusted machine settings according to fabric specifications and requirements.
- Followed safety protocols while handling equipment and materials.
- Trained new employees on pressing techniques and safety standards.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Maintained a safe working environment by adhering to safety regulations and procedures.
- Used steam machine to remove creases from garments and linens.
- Collaborated with supervisors to develop improved processes for achieving desired results.
- Ensured that all pressed garments met customer specifications regarding size, shape, pleats and creases.
- Adjusted steam pressure, dwell time and temperature settings on the pressing machines according to fabric type.
- Assisted other members of the team with loading and unloading items from the pressing machines.
- Repaired minor defects in garments using hand tools such as scissors and seam rippers.
- Folded, hung and bagged completed clothing.
- Communicated effectively with colleagues regarding work progress and any issues encountered during production runs.
- Monitored garment production to ensure accuracy in terms of color, style, fabric content and trim details.
Education
Vocational Rehabilitation GED - Refrigeration
Barn Well County Vocational Rehabilitation
Barn Well County , SC 01.1970 - 02.2026
Bachelor of Arts - Theatre Arts
Voorhees College
Denmark , SC 01.1972 - 02.2026
Vocational Rehabilitation GED - Cash Register
Greenville County Technology
06.1978 - 01.2026
Williston Elko High School
Williston , SC Kelly Edwards Elementary School
Williston , SC Skills
- Customer service
- Team collaboration
- Conflict resolution
- Project management
Languages
French
Professional
English
Beginner
Maori
Beginner
Certification
Georgia State Driver's license
Affiliations
Volunteering with Goodwill industries, Salvation Army, Miracle Hill Ministries and Catholic Church Charities
References
References available upon request.
Timeline
Cashier Team Lead
Eleanor Dress Apparel
06.1979 - 01.1980
Vocational Rehabilitation GED - Cash Register
Greenville County Technology
06.1978 - 01.2026
Custom Care Center
SSA SC.Gov
09.1976 - 01.2029
Steam Presser
Williston Manufacturer
06.1976 - 09.1976
Bachelor of Arts - Theatre Arts
Voorhees College
01.1972 - 02.2026
Vocational Rehabilitation GED - Refrigeration
Barn Well County Vocational Rehabilitation
01.1970 - 02.2026
Williston Elko High School
Kelly Edwards Elementary School