Virginia Kush
Glendora,NJ
Summary
A Medicaid Case Worker with Camden County Board of Social Services, skilled in problem-solving and effective communication. Established trust with clients while processing applications for the Aged, Blind, and Disabled. Bilingual in Spanish, I resolved complex issues and enhanced customer satisfaction through a positive attitude and dedicated service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medicaid Case Worker
Camden County Board of Social Services
12.2019 - Current
- Review and process Medicaid application for the Aged, Blind, and Disabled.
- Followed instructions and procedures to complete assigned tasks.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Learned all required tasks quickly to maximize performance.
Bilingual Receptionist
Camden County Board Of Social Services
07.2006 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Nursing
La Salle University
Philadelphia, PA08-2025
Associate of Science - Pre-Nursing
Camden County College
Blackwood, NJ05-2020
Skills
- Problem-solving
- Customer service
- Effective communication
- Verbal and written communication
- Positive attitude
- Fluent in Spanish
Certification
- CPR/AED Certification [American Heart Association] [6/2024]
- [Stop The Bleed Course] [American College of Surgeons][03/2025]
Languages
Spanish
Native or Bilingual
Affiliations
- Alpha Alpha Alpha Honor Society
Timeline
Medicaid Case Worker
Camden County Board of Social Services
12.2019 - Current
Bilingual Receptionist
Camden County Board Of Social Services
07.2006 - 11.2019
Bachelor of Science - Nursing
La Salle University
Associate of Science - Pre-Nursing
Camden County College
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