Adept at driving operational efficiency, I leveraged budget development and conflict resolution skills at United Parcel Service, UPS, enhancing departmental success. My leadership ensured seamless team collaboration and project management, significantly improving planning processes and outcomes.
Overview
9
9
years of professional experience
Work History
Full Time Load Planning Supervisor
United Parcel Service, UPS
Ontario, CA
12.2020 - Current
Handled responsibilities successfully in manager's absence.
Developed and implemented operational plans to maximize efficiency of the Planning Department.
Implemented procedures for resolving conflicts between teams working on different projects within the department.
Provided technical assistance and information to staff regarding planning program areas and ordinances.
Conducted regular meetings with team members to review progress on projects and address any issues or concerns that had arisen.
Used daily system logs to document production information, discussing issues with management.
Worked closely with upper management in order to determine long-term strategies for achieving organizational goals.
Assisted fellow planning staff members with tasks to maintain proper workflows.
Maintained records of all tasks completed by the Planning Department staff, including dates, times, durations.
Found solutions to issues and promoted diminish conflicts to improve group function and planning success.
Part Time Load Planning Supervisor
United Parcel Service, UPS
Ontarion, CA
01.2018 - 12.2020
Responsible for supervising and managing load planners on ensuring flight load plans were successful.
Managed fuel load request from dispatchers to ensure safe load plans.
Worked with IE to ensure all volume was accounted for and maximized on all aircraft.
Was responsible for ensuring communications were cleared through airport operations, gateways and flight crews.
Distributed work to load planners, horizon scanners, and aircraft fuelers.
Flight Load Planner
United Parcel Service, UPS
ONT, CA
02.2017 - 01.2018
Calculated practical delivery schedules and appropriate loads for each aircraft type by weighing needs and availability of client.
Maintained detailed records of all outbound shipments including tracking numbers, carrier information, estimated time of arrival and consolidation needs.
Ensured compliance with applicable laws regarding hazardous materials transport.
Reviewed transportation documents such as manifests, packing lists, certificates of origin, prior to releasing cargo for shipment.
Directed cargo loading to monitor even distribution of weight.
Communicated regularly with carriers to ensure that goods were delivered safely and on schedule.
Estimated freight coming inbound from basin destinations on air trailers
Horizon Administrator
United Parcel Service, UPS
Ontario, CA
09.2016 - 02.2017
Compiled data from multiple sources into comprehensive reports for management review.
Prepared presentations using Microsoft Office Suite applications.
Oversaw quality control to identify inconsistencies and malfunctions.
Cross-trained employees, enabling completion of priority tasks during personnel absences.
Investigated variances between physical count results and established standards for accuracy of data entry.
Collaborated with external partners to complete audits.
Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
Bilingual Language Tutor
Jurupa Unified School District
Jurupa Valley, CA
08.2015 - 03.2016
Educated students in use of various study techniques.
Evaluated student work to ensure accuracy and understanding of material covered in class.
Developed assignments for pupils to apply learning.
Encouraged participation from all students through engaging activities.
Maintained records of student attendance and grades using an online system.
Attended training sessions, enhancing tutoring practices and techniques.
Recommended supplementary books, software, and other learning materials.
Implemented curriculums to develop subject matter knowledge in pupils.
Explained tutoring services and booked tutoring appointments.
Motivated students by providing positive reinforcement during instruction sessions.
Utilized a variety of instructional methods including lectures, demonstrations, audio-visuals, games.
Education
Some College (No Degree) - Business Administration
Chaffey College
Rancho Cucamonga, CA
Skills
Budget development
Scheduling expertise
Delegation
Plan review
Cross-functional collaboration
Document control
Department oversight
Project management
Multitasking Abilities
Problem-solving
Critical thinking
Professionalism
Conflict resolution
Record keeping
Attention to detail
Problem-solving abilities
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Full Time Load Planning Supervisor
United Parcel Service, UPS
12.2020 - Current
Part Time Load Planning Supervisor
United Parcel Service, UPS
01.2018 - 12.2020
Flight Load Planner
United Parcel Service, UPS
02.2017 - 01.2018
Horizon Administrator
United Parcel Service, UPS
09.2016 - 02.2017
Bilingual Language Tutor
Jurupa Unified School District
08.2015 - 03.2016
Some College (No Degree) - Business Administration