Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Virginia Luna

Alpha,New Jersey

Summary

Proven multitasker and team collaborator, I excelled at Casa Dani by enhancing customer satisfaction and efficiently managing high-pressure situations. Leveraging skills in public speaking and Spanish, I significantly contributed to a positive, organized work environment and community engagement through volunteer work. Demonstrated expertise in social media management and a commitment to professional appearance underscore my achievements. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Casa Dani
08.2022 - 05.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Volunteer

Give Pulse
08.2023 - 05.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Volunteered in a Senior Center, assisting to their needs.
  • Volunteered in a garden community.

Education

No Degree -

Sacred Heart University
Fairfield, CT
05.2027

High School Diploma -

Oak Knoll School Of The Holy Child
Summit
06.2023

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Flexible Schedule
  • Public Speaking
  • Community Engagement
  • Answering Phones

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer

Give Pulse
08.2023 - 05.2024

Restaurant Hostess

Casa Dani
08.2022 - 05.2023

No Degree -

Sacred Heart University

High School Diploma -

Oak Knoll School Of The Holy Child
Virginia Luna