Virginia Minten

• Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
• Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
• Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
• Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
• Established strong vendor relationships for reliable supply chain management and effective cost negotiation.
• Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
• Continually exceeded sales targets by actively promoting bakery products through sampling events and special promotions.
• Optimized the bakery''s workflow by regularly evaluating and updating equipment and processes, resulting in increased efficiency and productivity.
• Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
• Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
• Developed a high-performing team through consistent training, coaching, and performance evaluations.

Manage all aspects of the bakery department, including ordering and inventory management.

Train and manage team members to provide excellent customer service and quality products.

Uphold and maintain compliance with health and safety regulations in the Bakery.

Track and analyze sales and inventory data

Work with Bakery Manager to create displays, work promotional events, and create displays.

Conduct quality control checks

Perform administrative tasks such as budgeting, reporting, and scheduling.

Maintain multiple certified training environments. Your Certified Baker Trainers (CBTs) and Baker Trainees are using current learning materials and tools that are in good working order.

Ensure Baker Training Program is executed as designed through coaching of your Certified Baker Trainers and follow-up visits with Baker Trainees. If you need to alter the program based on the needs of a trainee establish a plan of action in collaboration with the CBT and through communication with BMM.

Evaluate Baker Trainees using the Calibration form during Demo Bakes. Provide feedback to the Baker Trainee as well as the CBT.

Champion the Standards! Require all bakers perform to standard

Following correct procedures. Consistently require the highest standards of performance.

Work with baking team on fine-tuning baking skills & efficiencies.

Assist with training/roll-out of new bakery products and procedures.

Complete BMM responsibilities when BMM is not present.

Ensure the effective use of company tools & systems: baking timeline, bakery checklist, weekly cleaning list, etc.

Identify needs for new/revised tools and communicate to Bakery Support/Training Department.

Practice, teach and enforce Food Safety procedures.

Ensure the application of food cost knowledge on a daily basis: use of measurement tools, care & handling of product, etc.

Contribute to company profitability by managing training budget.

Teach and enforce proper maintenance of equipment and the bakery-cafe.

• Bake the cafe's fresh bread and pastries up to proper standards every shift.
• Ensure all breads and baked goods are prepared according to Panera's standards
• Work alone with minimal supervision.
• Maintain work area to all cleanliness & food safe standards.
• Work with Baker Trainees using current learning materials and tools that are in good working order.
• Ability to travel between several locations.
• Work to support other certified bakers as needed.
• Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Documented reservations and communicated changes to guests.
• Helped to organize guided tours of event spaces, supply party details, set up spaces, and lead guests to location.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Assisted preparation of food plates, overseeing quality and appearance.
• Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
• Confirmed proper placement of products and side items while implementing special instructions.
• Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
• Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
• Trained new expeditors and food runners according to company policies and standards.