Virginia Newman
Evington,Virginia
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
1
1
Certification
Work History
911 Dispatcher
Amherst County Public Safety
Amherst, VA
05 2023 - Current
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Emergency Medical Technician
Delta Response Team
Appomattox, VA
01 2022 - 05 2023
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Shipping and Receiving Clerk
J Crew
Lynchburg, VA
10 2012 - 09 2022
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Education
HS Diploma - N/A
Heritage High School
06.1993
Emergency Medical Technician -
Central Virginia Community College
06.2022
Skills
- Map reading skills
- Computer-aided dispatching
- Police and fire procedures
- Basic life support understanding
- Information intake
- Attention to Detail
- Good Telephone Etiquette
- Self-Motivated
- Critical Thinking
Certification
- Basic Dispatching Course
Timeline
911 Dispatcher
Amherst County Public Safety
05 2023 - Current
Emergency Medical Technician
Delta Response Team
01 2022 - 05 2023
Shipping and Receiving Clerk
J Crew
10 2012 - 09 2022
HS Diploma - N/A
Heritage High School
Emergency Medical Technician -
Central Virginia Community College