Virginia Palmer
Palmetto,FL
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
USPS
Sarasota, FL
03.2024 - Current
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Provided excellent customer service while interacting with customers on route.
- Adhered to all USPS policies and procedures related to delivering mail.
Store Manager- Retired
Tjmaxx
Sarasota, FL
09.1998 - 02.2024
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw the completion of weekly audits within the store, making sure we are compliant with shrink strategies.
- Strengthened productivity by hiring, managing, and properly onboarding new associates.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Trained and mentored associates to teach daily tasks and procedures as a training store manager within the district.
- Oversaw storewide merchandising presentation standards to improve store sales.
Education
High School Diploma -
Pinellas Park High School
Largo, FL07-1992
Skills
- Sales Optimization Techniques
- Employee supervision and motivation
- Strong Communication Skills
- Visual Merchandising Expertise
- Collaborative Leadership
- Inventory Coordination
- Strong Organizational Skills
- Customer Support Expertise
- Strategic Goal Setting
- Talent Acquisition
- Informed Decision Making
- Expense Management
Certification
- Notary public
Timeline
Rural Mail Carrier
USPS
03.2024 - Current
Store Manager- Retired
Tjmaxx
09.1998 - 02.2024
High School Diploma -
Pinellas Park High School
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